Remote Senior Technology Business Partner for Enterprise IT

Gilbane Building Company; Sarasota (FL); On-site; USD 125,000 - 200,000; Full time

Job summary

Gilbane Building Company is seeking a Sr. Technology Business Partner in the US (Orlando, Tampa, Sarasota) to lead the User Support function as a consultative, business-aware IT service organization.

This role focuses on deeply understanding how the business operates, the challenges it faces, and how technology can boost productivity and outcomes. As a trusted internal IT consultant, you will collaborate with corporate IT to shape enterprise solutions, ensure alignment with business needs, and

Qualifications

• Strong consultative mindset enabling business understanding and guidance.
• Robust business acumen and ability to influence across IT and business.
• Excellent communication, strategic thinking, and leadership skills.
• Willingness to travel up to 20%.

Responsibilities

• Lead the User Support function as a consultative, business-aware IT service organization.
• Act as a trusted internal IT consultant to understand business needs and challenges.
• Collaborate with corporate IT to shape, inform, and support enterprise solutions.
• Oversee end-to-end delivery of user support services (incident, request, problem).
• Identify opportunities to reduce manual effort through automation and self-service.
• Define and track service metrics reflecting business impact and user experience.

Education

Bachelor's degree in Information Technology, Business Administration, or related field

ITIL, PMP, SAFe, or similar certifications

Job description

Gilbane Building Company is seeking a Sr. Technology Business Partner in the US (Orlando, Tampa, Sarasota) to lead the User Support function as a consultative, business-aware IT service organization.

This role focuses on deeply understanding how the business operates, the challenges it faces, and how technology can boost productivity and outcomes. As a trusted internal IT consultant, you will collaborate with corporate IT to shape enterprise solutions, ensure alignment with business needs, and