Remote Senior Technical Documentation Architect

PKR; United States; Remote; USD 83,000 - 165,000; Full time

Benefits offered by this job

Fully remote

1099 contractor

Hourly engagement

Direct access to stakeholders

Job summary

PKR is seeking a Senior Technical Documentation Consultant to overhaul its client documentation portal. You will own the project end-to-end, from discovery and information architecture through writing, validation, publishing and handover.

The portal serves product managers, developers, and anti-fraud teams, with a remote, 1099 hourly engagement. You will audit current materials, propose structure and milestones, and write guides covering use cases, prerequisites, and integration paths while

Qualifications

• Portfolio of substantial documentation portals or major overhauls delivered for SaaS platforms/APIs/SDKs.
• Strong hands-on technical fluency: read code, work with APIs/SDKs, run sample integrations, inspect requests/responses.
• Experience writing for both technical and non-technical audiences at the right depth.

Responsibilities

• Audit the current portal and benchmark against leading developer platforms.
• Propose a portal structure and prioritized delivery plan with scope, milestones, review owners and acceptance criteria.
• Write a capability guide and integration guide covering use cases, prerequisites, tradeoffs and right integration path.
• Document the full client journey: platform concepts, integration paths, setup, credentials, request/response flows, code samples, diagrams, testing and launch.
• Interview Product, Engineering, Customer Success, Support, Fraud and Compliance experts and reconcile conflicting explanations.
• Verify technical guidance through hands-on testing and flag product gaps rather than filling them with assumptions.
• Design navigation, page templates, search terms and a consistent glossary, deliver usable sections in stages.
• Use approved AI tools to speed up research, writing and consistency checks, with all output technically validated.
• Hand over editable source content, templates and a maintenance process the client’s team can sustain.

Skills

Docs Portals

APIs/SDKs

Tech Fluency

Writing & IA

Independent Consulting

AI Tools for Docs

Accuracy & Verification

Docs-as-Code Tools

Tools

Docs-as-Code Tools

API Testing Tools

Diagramming Tools

Job description

PKR is seeking a Senior Technical Documentation Consultant to overhaul its client documentation portal. You will own the project end-to-end, from discovery and information architecture through writing, validation, publishing and handover.

The portal serves product managers, developers, and anti-fraud teams, with a remote, 1099 hourly engagement. You will audit current materials, propose structure and milestones, and write guides covering use cases, prerequisites, and integration paths while