Remote Senior Tech Product Manager — On-Premise Kiosk & POS

Tillster; New York (NY); Remoto; USD 145.000 - 170.000; Tempo pieno

Vantaggi offerti da questo lavoro

Meal allowance

Home/Office allowance

Health insurance

Holidays

Vacation

Udemy Learning & Development

Descrizione del lavoro

Tillster, a global leader in digital ordering and engagement, seeks a Senior Technical Product Manager for on-premise solutions including kiosks and self-service. You will own client relationships, translate requirements into features, and drive end-to-end product development across hardware and software while aligning with engineering, design, and customer teams.

The role requires deep knowledge of on-premise POS and payment systems, strong API documentation skills, and the ability to

Competenze

• Excellent communication in English, written and spoken.
• Strong client-facing product ownership experience with external customers.
• Ability to break complex projects into incremental value deliveries.
• Aligns priorities across stakeholders and timelines.
• Experience with on-premise hardware/software (KDS, kiosks, payment devices).
• Familiarity with APIs, integration documentation, and REST concepts.
• Proven ability to write clear client-facing documentation.
• Bachelor’s degree or equivalent in CS, Engineering, Business, or related field.
• 5+ years in senior technical product management, ideally in restaurant tech.
• Analytical, data-driven decision making, attention to detail.
• Clear communication with internal/external stakeholders.
• Familiar with UX design principles and wireframing tools (Figma).
• Willingness to travel as needed.

Mansioni

• Own客户 and product relationship; manage expectations, priorities, and timelines.
• Gather requirements from internal/global stakeholders; translate into features.
• Manage end-to-end development across hardware and software platforms.
• Read and define API integration requirements from technical docs.
• Create/update client-facing docs: feature definitions, guides, release notes.
• Improve on-premise UX by collaborating with UI/UX and engineering teams.
• Stay current with on-premise hardware/software advancements and APIs.
• Track and report on key product and client success metrics.

Conoscenze

Good communicator

Client-facing PO

API specs

POS knowledge

Figma familiarity

Data-driven

Documentation skills

Travel willingness

Cross-functional leadership

Requirements prioritization

Formazione

Bachelor’s degree or equivalent

Strumenti

Kiosk / self-service hardware

Kitchen Display Systems

Descrizione del lavoro

Tillster, a global leader in digital ordering and engagement, seeks a Senior Technical Product Manager for on-premise solutions including kiosks and self-service. You will own client relationships, translate requirements into features, and drive end-to-end product development across hardware and software while aligning with engineering, design, and customer teams.

The role requires deep knowledge of on-premise POS and payment systems, strong API documentation skills, and the ability to