Senior Technical Product Manager - On-Premise Solutions

Tillster; North Carolina; Remote; USD 145.000 - 170.000; Vollzeit

Benefits dieser Stelle

Health insurance

Meal allowance

Home/Office allowance

Holidays & vacation benefits

Udemy courses & learning

Zusammenfassung

Tillster, the global leader in digital ordering and customer engagement for restaurants, seeks a Senior Technical Product Manager for On-Premise Solutions (Kiosk, POS & Self-Service). You will own the product for on-premise hardware and software, manage client relationships, and translate technical details into clear, exec-ready documentation.

You will collaborate with engineering, design, and client teams to drive end-to-end development, API integrations, and user-experience improvements across

Qualifikationen

• Strong client-facing product owner skills and English proficiency.
• Ability to break down complex technical projects into incremental value deliveries.
• Proven experience delivering on-premise hardware and software solutions in QSR or hospitality.
• Defines and consumes APIs and documents integration requirements.
• Bachelor’s degree or equivalent practical experience.
• Senior-level PM with 5+ years in restaurant technology.
• Highly analytical and data-driven decision maker.
• Clear, professional client-facing documentation skills.
• Ability to travel as business needs demand.

Aufgaben

• Serve as the primary product owner and day-to-day point of contact for the customer.
• Gather requirements and translate into actionable features with roadmap alignment.
• Manage end-to-end product development for hardware and software on-premise solutions.
• Read and interpret API docs to scope integrations.
• Create client-facing documentation and release notes.
• Improve UX and drive customer satisfaction.
• Track and report key success metrics for product performance and client relationships.

Kenntnisse

Strong client-facing product owner

Break down complex technical projects

Prioritizes and aligns across org

On-premise hardware & software

Agentic solutions familiarity

POS systems knowledge

Defines and consumes APIs

Clear client-facing documentation

Senior PM 5+ years

Analytical & data-driven

Stakeholder communication

UX principles & Figma familiarity

Travel readiness

Ausbildung

Bachelor’s degree in CS/Engineering/Business or related field

Tools

Figma

Jobbeschreibung

Tillster, the global leader in digital ordering and customer engagement for restaurants, seeks a Senior Technical Product Manager for On-Premise Solutions (Kiosk, POS & Self-Service). You will own the product for on-premise hardware and software, manage client relationships, and translate technical details into clear, exec-ready documentation.

You will collaborate with engineering, design, and client teams to drive end-to-end development, API integrations, and user-experience improvements across