Remote Senior Solutions Architect: AI-Driven Insurance

ReSource Pro; Atlanta (GA); On-site; USD 124,000 - 210,000; Full time

Job summary

ReSource Pro seeks a Principal Solutions Architect to translate complex client needs into highly configured solutions across BPM, technology, and AI/Agentic Operations. This remote role sits at the center of how we design and price deals, collaborating across carrier, MGA, and broker segments.

The position requires 10+ years in solution design or pre-sales within insurance or BPO, familiarity with AI and automation, and the ability to travel ~50% domestically.

Qualifications

• Bachelor’s degree required; any field.
• 10+ years in solution design, pre-sales consulting, or operations advisory in insurance or BPO.
• Demonstrated experience designing multi-tower solutions in an insurance context (carrier, MGA, or broker).
• Familiarity with AI, automation, and agentic workflow concepts in insurance operations.
• Prior experience supporting RFP/RFI responses and proposal development.
• Deep P&C insurance operations knowledge across carriers, MGAs, and brokers.
• Insurance designations (CIC, CPCU, AINS) preferred; technical or consulting certifications a plus.
• Willingness and ability to travel approximately 50% domestically for client-site work.

Responsibilities

• Lead solution design conversations directly with clients and prospects, owning the solution narrative in sales meetings.
• Blueprint detailed solutions encompassing data, analytics, automation, agentic workflows, and process transformation across BPM, Consulting, Audit, Compliance, Tech Services, and AI/Agentic capabilities.
• Conduct detailed needs assessments and lead consultative client discussions across carrier, MGA, and broker segments.
• Collaborate with OpEx and Finance to model and price deals, directly owning the solution assumptions that feed the pricing model.
• Participate in the pricing approval gate before terms are issued to flag over-commitment or margin risk early.
• Work directly with the AI Factory and AI Strategists to translate emerging AI capabilities into deployable, client-ready solution designs.
• Document repeatable solution patterns and contribute to packaged offering development for each practice vertical.
• Train Commercial Leaders and Client Executives on solution design fundamentals and new offering capabilities.

Skills

10+ years in solution design

Pre-sales consulting

Operations advisory

AI/automation concepts

RFP/RFI responses

Insurance operations knowledge

Client-facing communications

Pricing experience

Education

Bachelor's degree

Insurance designations (CIC CPCU AINS)

Job description

ReSource Pro seeks a Principal Solutions Architect to translate complex client needs into highly configured solutions across BPM, technology, and AI/Agentic Operations. This remote role sits at the center of how we design and price deals, collaborating across carrier, MGA, and broker segments.

The position requires 10+ years in solution design or pre-sales within insurance or BPO, familiarity with AI and automation, and the ability to travel ~50% domestically.