Remote Senior Software Engineer, AI Platform & Agents

Ladders; United States; Remote; USD 197,000 - 222,000; Full time

Benefits offered by this job

Health insurance

Dependent health coverage

401(k) with employer match

Student loan repayment

FSA options

PTO and holidays

Job summary

Ladders is seeking a Senior Software Engineer, AI Platform for a remote US-based role. You will build and operate AI-driven systems that boost internal engineering productivity and enable safe, scalable automation.

Partner with engineering teams to develop production agents, refine retrieval and context layers (including Snowflake integration), and ensure the platform runs reliably in a fast-moving environment with strong observability and evaluation processes.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 6+ years of professional software development experience, owning production services end to end.
• 1+ year of experience shipping LLM-powered features or agents to production.
• Experience building retrieval systems, including embeddings and vector search.
• Strong proficiency in Python, TypeScript, or Ruby, with comfort in a polyglot codebase.
• Experience with major cloud platforms, AWS preferred, CI/CD, and observability tooling.
• Proven track record of measuring project outcomes through evals or A/B tests.

Responsibilities

• Design, build, and operate production AI agents, including an autonomous coding agent.
• Develop the retrieval and context layer for the AI platform, integrating with Snowflake and internal documentation sources.
• Extend the internal MCP server with shared skills and tools for team reuse.
• Own evaluation processes and build metrics to assess agent performance.
• Drive cost and latency efficiency by optimizing model usage and tracking expenses.
• Harden agents against security vulnerabilities and ensure safe operations.
• Instrument agents for quick diagnostics and participate in on-call duties.

Skills

Python

TypeScript

Ruby

Embeddings

Vector search

LLM features

Observability

Education

Bachelor's degree or equivalent practical experience

Tools

Snowflake

MCP server

Job description

Ladders is seeking a Senior Software Engineer, AI Platform for a remote US-based role. You will build and operate AI-driven systems that boost internal engineering productivity and enable safe, scalable automation.

Partner with engineering teams to develop production agents, refine retrieval and context layers (including Snowflake integration), and ensure the platform runs reliably in a fast-moving environment with strong observability and evaluation processes.