Remote Senior Software Development & QA Manager

TechOp Solutions International; Arlington (VA); On-site; USD 120,000 - 150,000; Full time

Job summary

TechOp Solutions International is looking for an experienced Remote Senior Software Developer Manager to oversee the design, development, implementation, and support of enterprise call center applications. This role involves managing the entire systems development lifecycle and ensuring technology aligns with business objectives.

The ideal candidate will have at least eight years of experience in enterprise software development, hold relevant Salesforce certifications, and possess strong analytical and leadership skills.

Qualifications

• 8+ years of experience in enterprise software development, systems analysis, or application development.
• Current Salesforce Developer and Agentforce Certifications.
• Experience in designing and developing Salesforce applications.

Responsibilities

• Lead daily operations of the Training and Quality Assurance team.
• Develop and maintain training programs for staff.
• Analyze quality trends and recommend improvements.
• Monitor customer interactions for service quality.

Skills

Salesforce development

Enterprise software development

Systems analysis

Leadership

Analytical skills

Education

Bachelor's degree in Computer Science or related field

Tools

Salesforce

Job description

TechOp Solutions International is looking for an experienced Remote Senior Software Developer Manager to oversee the design, development, implementation, and support of enterprise call center applications. This role involves managing the entire systems development lifecycle and ensuring technology aligns with business objectives.

The ideal candidate will have at least eight years of experience in enterprise software development, hold relevant Salesforce certifications, and possess strong analytical and leadership skills.