Remote Senior ServiceNow Lead Developer

Lightfeather Io Llc; Northern (KY); Hybrid; USD 90,000 - 115,000; Full time

Job summary

LightFeather Io Llc seeks a Senior ServiceNow Developer to design, develop, and deploy ServiceNow solutions for federal projects. This fully remote role requires deep platform expertise in ITSM, ITOM, HRSD, App Engine, and Service Portal, with strong leadership to guide a team.

Key responsibilities include leading integrations via REST/SOAP, ensuring RBAC and data governance, and delivering in an Agile environment. Public Trust clearance is required for federal work.

Qualifications

• Active DHS Public Trust clearance or higher.
• 9+ years of hands-on ServiceNow development and administration.
• ServiceNow Certified System Administrator (CSA).
• Advanced knowledge of Service Portal Development and UI scripting.
• Experience integrating ServiceNow with REST and SOAP APIs.
• Proven ability to lead development teams in Agile environments.
• Experience with CI/CD pipelines for ServiceNow deployments.
• Experience with AWS.
• Excellent communication and stakeholder management skills.
• Conflict resolution and risk mitigation abilities.

Responsibilities

• Lead design, configuration, development, and deployment of ServiceNow applications aligning with requirements.
• Develop and enhance ITSM, ITOM, HRSD, App Engine, and Service Portal modules.
• Lead integrations with external systems using REST, SOAP, MID Server, and Integration Hub.
• Ensure platform security, RBAC, and data governance policies.
• Mentor and lead a team of ServiceNow developers.
• Collaborate with stakeholders to translate requirements into scalable solutions.
• Troubleshoot platform issues, optimize performance, and perform root cause analysis.
• Work within an Agile framework (Scrum/Kanban) and participate in ceremonies.
• Document technical solutions and architectures for knowledge transfer.

Skills

ServiceNow development

Public Trust clearance

App Engine & custom apps

UI scripting

REST/SOAP API integration

Agile leadership

CI/CD for ServiceNow

AWS experience

Team leadership

Stakeholder communication

Tools

Jira

Azure DevOps

Integration Hub

MID Server

ServiceNow tools

Job description

LightFeather Io Llc seeks a Senior ServiceNow Developer to design, develop, and deploy ServiceNow solutions for federal projects. This fully remote role requires deep platform expertise in ITSM, ITOM, HRSD, App Engine, and Service Portal, with strong leadership to guide a team.

Key responsibilities include leading integrations via REST/SOAP, ensuring RBAC and data governance, and delivering in an Agile environment. Public Trust clearance is required for federal work.