Remote Senior Salesforce Product Manager - GovTech Impact

Nava Public Benefit Corp.; Salem (OR); Remote; USD 98,000 - 153,000; Full time

Benefits offered by this job

Health coverage

Disability and life insurance

Paid time off and holidays

Annual bonus

Parental leave

Wellness program

Virtual care

Sabbatical leave

401(k) match

Flexible work

Home office setup

Learning opportunities

Referral bonus

Commuter benefits

Team collaboration culture

Job summary

Nava Public Benefit Corp. is seeking a Product Manager to drive the vision and execution of our government-facing digital services. You’ll collaborate with government partners, Nava’s engineering, design, and business teams to shape product features, measure success, and deliver user-focused experiences.

You’ll thrive in ambiguous settings and help connect strategy to concrete implementation. You will work with cross-functional teams to define scope, prioritize roadmaps, and socialize plans with

Qualifications

• 3+ years as a Product Manager or Product Owner on Salesforce-based products (Sales Cloud, Service Cloud, Experience Cloud, or Marketing Cloud).
• Hands-on understanding of the Salesforce data model, including objects, fields, relationships, record types, and page layouts.
• Experience configuring or specifying declarative tools such as Flow, validation rules, permission sets, and reports and dashboards.
• Experience running and/or shipping consumer web applications.
• Ability to generate very strong product plans and build buy-in across the team, our government partners, and other contractors.
• Excellent written and verbal communication skills for technical, user experience, and project management trade-offs; enthusiastic communicator.

Responsibilities

• Define the vision, goals, and measures of success for the products and services you manage
• Work with designers, business analysts, and technical leads to discover and synthesize market research, user needs, business requirements, and technical approaches
• Define the direction, scope, and priority of projects, from high-level initiatives to specific features, user stories, and business metrics
• Work closely with cross-functional teams to develop and ship projects
• Proactively socialize, iterate on, and build buy-in for product initiatives with the team, government partners, and other contractors
• Collaborate with the project management team to prioritize roadmaps and inbound units of work
• Represent Nava's outcome-centric and user-centric approach in discovery meetings with agencies and contractors
• Understand and communicate the needs of end users and population segments we serve and government partners we work with
• Measure product progress toward business goals or user needs and translate data insights into action
• Make tactical decisions to improve the design, define requirements, and generate stakeholder buy-in for our desired path forward

Skills

Salesforce—Sales Cloud

Salesforce—Service Cloud

Salesforce—Experience Cloud

Salesforce—Marketing Cloud

Product management

Stakeholder communication

Agile / Scrum practices

User research & discovery

Data-driven decision making

Education

Bachelor's degree or equivalent experience

Tools

Salesforce

Job description

Nava Public Benefit Corp. is seeking a Product Manager to drive the vision and execution of our government-facing digital services. You’ll collaborate with government partners, Nava’s engineering, design, and business teams to shape product features, measure success, and deliver user-focused experiences.

You’ll thrive in ambiguous settings and help connect strategy to concrete implementation. You will work with cross-functional teams to define scope, prioritize roadmaps, and socialize plans with