Remote Senior Revenue Cycle Manager

UnitedHealth Group; Concord (CA); Remote; USD 92,000 - 164,000; Full time

Benefits offered by this job

Comprehensive benefits package

Equity stock purchase program

401(k) contribution

Job summary

UnitedHealth Group is seeking a Sr. Manager, RCM Business Support to lead end-to-end revenue cycle operations and performance improvement for a client delivery organization within Optum Insight.

The role focuses on standardization, technology adoption, and process enhancements across Front, Middle, and Back RCM functions, with a global, matrixed environment and opportunities to influence enterprise outcomes.

Qualifications

• 5+ years of experience in Revenue Cycle Management Operations.
• 3+ years of Business Process Improvement, Consulting, Project Management, or a related field.
• Experience utilizing data and analytics to identify performance improvement opportunities and support decision-making.
• Demonstrated experience driving projects and introducing technology to improve client performance and operational efficiency.
• Demonstrated experience facilitating organizational change and providing process improvement recommendations.

Responsibilities

• Lead analysis of front-end, mid-cycle, and back-end revenue cycle operations to identify opportunities that improve reimbursement, cash collections, and overall financial performance.
• Serve as a revenue cycle subject matter expert, partnering with operational leaders to resolve barriers impacting claim payment, account resolution, and revenue realization.
• Drive CPI and KPI for continuous performance improvement initiatives through operational analysis, performance monitoring, and implementation of corrective actions.
• Lead comprehensive denial management programs focused on identifying denial trends, quantifying financial impact, and reducing avoidable write-offs.
• Perform detailed denial root cause analyses across patient access, authorization, medical necessity, payer policy, charge capture, billing, and claim submission processes.

Skills

Revenue Cycle Management

Business Process Improvement

Analytics

Project Management

Organizational Change

Operations Leadership

AI tools usage

Tools

AI tools

Job description

UnitedHealth Group is seeking a Sr. Manager, RCM Business Support to lead end-to-end revenue cycle operations and performance improvement for a client delivery organization within Optum Insight.

The role focuses on standardization, technology adoption, and process enhancements across Front, Middle, and Back RCM functions, with a global, matrixed environment and opportunities to influence enterprise outcomes.