Remote Senior Revenue Cycle Analyst & SME Lead

Cardinal Health; Indianapolis (IN); Remote; USD 57,000 - 82,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off

Health Savings Account

401k savings plan

MyFlexPay

FSAs

Disability coverage

Work-Life resources

Parental leave

Healthy lifestyle

Job summary

Cardinal Health is seeking an Analyst Team Lead for the AR Payer Pod to provide SME guidance on billing, payer requirements, and claims resolution. This role supports the team with coaching, escalations, and process improvements while ensuring compliance and timely reimbursements.

The position emphasizes leadership without direct supervisory authority, mentoring AR Representatives, and driving productivity and quality in a fast-paced environment. Remote/hybrid options may apply.

Qualifications

• High School diploma or equivalent.
• 3 years’ experience with insurance billing and processing claims preferred.
• 3 years’ experience with Medicare claims, and Medicare and private insurance verification preferred.
• Knowledge of insurance portals; familiarity with a variety of medical and/or insurance terms or practices.

Responsibilities

• Serves as the primary subject matter expert (SME) for Accounts Receivable processes, billing regulations, payer requirements, and claims resolution.
• Provides day-to-day leadership, guidance, and technical support to AR Representatives to ensure quality, productivity, and service expectations are consistently met.
• Acts as the first point of escalation for complex billing, claims, payer, and account issues that require advanced knowledge or resolution.
• Leads or coordinates departmental escalation projects, ensuring timely resolution of high-priority accounts and client concerns.
• Investigates, analyzes, and resolves complex insurance claims, including denials, appeals, underpayments, and reimbursement issues.
• Oversees denial and appeal management to maximize reimbursement and minimize revenue loss.
• Manages assigned billing and work queues, ensuring accounts are prioritized and worked within established timelines.
• Investigates payer responses and updates patient accounts with accurate insurance, Medicare, and billing information.

Skills

Accounts Receivable

Billing & claims

Payer requirements

Team leadership

Mentoring

Process improvement

Communication

Education

High School diploma or equivalent

Tools

Insurance portals

Job description

Cardinal Health is seeking an Analyst Team Lead for the AR Payer Pod to provide SME guidance on billing, payer requirements, and claims resolution. This role supports the team with coaching, escalations, and process improvements while ensuring compliance and timely reimbursements.

The position emphasizes leadership without direct supervisory authority, mentoring AR Representatives, and driving productivity and quality in a fast-paced environment. Remote/hybrid options may apply.