Remote Senior Quality Assurance Leader – Federal IT Programs

Blackwatch International; McLean (VA); Híbrido; USD 110 000 - 150 000; Tempo integral

Resumo da oferta

Blackwatch International Corporation seeks a Quality Assurance Manager to lead quality governance across multiple federal IT contracts. This senior role ensures SLA compliance, drives continuous improvement, and aligns with ISO, ITIL, and CMMI standards.

The position supports large-scale federal programs in a dynamic, multi-team environment with remote/on-site work as required. Headquarters are in McLean, VA, offering opportunities for growth and leadership.

Qualificações

• Bachelor’s degree in a related field or equivalent experience.
• Eight+ years of quality management experience on federal programs.
• Experience managing SLAs, quality policies, and processes.
• Knowledge of ISO, ITIL, and CMMI frameworks.
• Strong leadership, analytical, and communication skills.

Responsabilidades

• Lead development, implementation, and continuous improvement of Quality Management Systems (QMS).
• Establish and manage quality policies, procedures, and performance metrics.
• Ensure compliance with SLAs, contractual requirements, and federal standards.
• Conduct quality audits, assessments, and performance reviews.
• Drive root cause analysis and corrective/preventive actions.
• Oversee program-wide quality reporting, metrics tracking, and continuous improvement initiatives.
• Collaborate with technical and program leadership to ensure delivery excellence.
• Support risk management, issue tracking, and process optimization efforts.
• Provide leadership and mentorship to quality and program teams.
• Ensure alignment with frameworks such as ISO, ITIL, CMMI, and Agile methodologies.

Conhecimentos

Leadership

Quality governance

Cross-functional collaboration

Analytical skills

Communication

Process improvement

Formação académica

Bachelor’s degree in related field

Descrição da oferta de emprego

Blackwatch International Corporation seeks a Quality Assurance Manager to lead quality governance across multiple federal IT contracts. This senior role ensures SLA compliance, drives continuous improvement, and aligns with ISO, ITIL, and CMMI standards.

The position supports large-scale federal programs in a dynamic, multi-team environment with remote/on-site work as required. Headquarters are in McLean, VA, offering opportunities for growth and leadership.