Remote Senior QA Lead - AI & API Integrations

Filevine; New York (NY); On-site; USD 150,000 - 174,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Insurance

Paid time off policy

Disability insurance

Company swag

Job summary

Filevine is seeking an experienced QA professional to drive quality initiatives across AI-driven workflows and traditional QA. The role involves mentoring QA team members, partnering with Product and Engineering to ensure reliable releases, and improving testing coverage for AI/conversational features.

You will design end-to-end test strategies, validate AI outputs, and contribute to QA documentation while collaborating across departments to shape release readiness and compliance.

Qualifications

• Experience validating AI or ML assisted features, including non deterministic outputs and regression risks.
• Advanced expertise in manual testing methodologies and test case design for complex systems.
• Strong experience testing APIs, webhooks, and third party integrations.
• Experience testing event driven architectures and downstream data delivery.
• Familiarity with compliance driven workflows, auditability, and data traceability.
• Strong analytical and problem solving skills with attention to detail.
• Excellent written and verbal communication skills, including clear defect documentation.
• Ability to influence development teams and advocate effectively for quality initiatives.

Responsibilities

• Design and execute comprehensive test strategies covering end-to-end workflows, integrations, and event driven systems.
• Ensure accuracy and reliability of AI generated conversations, call summaries, and data capture across varied scenarios.
• Contribute to and maintain QA documentation, standards, and the organizational knowledge base.
• Partner with Product and Engineering to influence requirements, design decisions, and release readiness.
• Drive continuous improvement by identifying gaps in processes, tooling, and test coverage.
• Dig into technical problems and write clear, detailed, and repeatable defect reports.
• Conduct exploratory testing to evaluate robustness and functionality of products.
• Work with QA engineers to increase automation coverage of features based on business priorities and risks.

Skills

AI/ML testing

Manual testing

APIs testing

Event-driven testing

Data traceability

Communication skills

Education

Bachelor's degree in Computer Science or related field

Job description

Filevine is seeking an experienced QA professional to drive quality initiatives across AI-driven workflows and traditional QA. The role involves mentoring QA team members, partnering with Product and Engineering to ensure reliable releases, and improving testing coverage for AI/conversational features.

You will design end-to-end test strategies, validate AI outputs, and contribute to QA documentation while collaborating across departments to shape release readiness and compliance.