Senior QA Analyst - Auth & Auth ›

Filevine; Northern (KY); Hybrid; USD 140,000 - 170,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Insurance

Paid time off

Disability coverage

Maternity & paternity leave

Learn from leadership

Company swag

Job summary

Filevine, a Legal AI company delivering Legal Operating Intelligence, is seeking a highly experienced QA professional to drive quality initiatives across AI-driven workflows and traditional QA. You will mentor QA team members and partner with Product and Engineering to ensure reliable, compliant software releases.

Responsibilities include designing comprehensive test strategies, validating AI-generated outputs, and expanding test automation. Remote or hybrid work options available in major U.S.

Qualifications

• Advanced manual testing expertise for complex systems
• Experience validating AI/ML driven features and non-deterministic outputs
• Strong API and integrations testing experience
• Exposure to AI driven systems and data-driven automation

Responsibilities

• Design and execute end-to-end test strategies across traditional QA and AI workflows
• Ensure accuracy of AI-generated conversations, summaries, and data capture
• Maintain QA documents, standards, and knowledge base
• Collaborate with Product and Engineering to influence requirements and release readiness
• Increase automation coverage aligned with business priorities and risks
• Write clear, detailed defect reports and perform exploratory testing

Skills

Manual testing

Test design

API testing

Webhooks testing

Third party integrations

AI/ML validation

Exploratory testing

Automation planning

QA leadership

Education

Bachelor’s degree in Computer Science or related field

Job description

Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform—where modern legal work happens with clarity and consistency.

Powered by LOIS, the Legal Operating Intelligence System, Filevine connects context across every matter to transform legal operations from reactive to proactive. LOIS reads, understands, and reasons across your data to surface insight, automate complexity, and give professionals the clarity and confidence to see more, know more, and do more. Fueled by a team of exceptional collaborators and innovators, Filevine’s rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country.

Role Summary:

Seeking a highly experienced QA professional who can operate comfortably across traditional QA, AI systems, and integration between the two worlds. This role is responsible for driving quality initiatives across AI driven workflows, mentoring QA team members, and partnering closely with Product and Engineering to ensure reliable, compliant, and scalable software releases.

Responsibilities:

Design and execute comprehensive test strategies covering end-to-end workflows, integrations, and event driven systems

Ensure accuracy and reliability of AI generated conversations, call summaries, and data capture across varied scenarios

Contribute to and maintain QA documentation, standards, and the organizational knowledge base

Partner with Product and Engineering to influence requirements, design decisions, and release readiness

Drive continuous improvement by identifying gaps in processes, tooling, and test coverage

Dig into technical problems and write clear, detailed, and repeatable defect reports

Conduct exploratory testing to evaluate robustness and functionality of products.

Work with QA engineers to increase automation coverage of features based on business priorities and risks

Demonstrate attention to detail and organization in all aspects of work

Knowledge and Skills:

Experience validating AI or ML assisted features, including non deterministic outputs and regression risks

Advanced expertise in manual testing methodologies and test case design for complex systems

Strong experience testing APIs, webhooks, and third party integrations

Experience testing event driven architectures and downstream data delivery

Familiarity with compliance driven workflows, auditability, and data traceability

Strong analytical and problem solving skills with attention to detail

Ability to influence development teams and advocate effectively for quality initiatives

Qualifications:

Bachelor’s degree in Computer Science or a related field, or equivalent practical experience

10+ years of experience in software quality assurance, including ownership of complex feature areas

Experience developing and executing test strategies for end to end workflows

Exposure to AI driven systems, conversational interfaces, or data driven automation preferred

Ability to quickly learn new products, technologies, and business domains

Compensation Information: $140,000 - $170,000

The base salary range represents the low and high end of the salary range for this position. The total compensation package for this position will be determined by each individual’s location, qualifications, education, work experience, skills and performance. We believe in the importance of pay equity - the range listed is just one component of Filevine’s total compensation package for employees. This position is also eligible for a paid time off policy, as well as a comprehensive benefits package.

Work Location Expectation:

Remote or option to be hybrid/in-office in one the following locations: San Francisco, New York, Chicago, or Salt Lake City

Cool Company Benefits:

• - A dynamic, rapidly growing company, focused on helping organizations thrive
• - Medical, Dental, & Vision Insurance (for full-time employees)
• - Maternity & paternity leave (for full-time employees)
• - Short & long-term disability
• - Opportunity to learn from a dedicated leadership team
• - Top-of-the-line company swag

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