Remote Senior Property Claims Strategist

Kin Insurance, Inc.; United States; Remote; USD 95,000 - 130,000; Full time

Benefits offered by this job

RSUs

401(k) match

Competitive medical plans

Company-funded HSA contributions

Life insurance & short-term disability

Paid time off & holidays

Paid parental leave

Job summary

Kin Insurance, Inc. seeks a Senior Claims Adjuster with 3+ years of experience in first-party residential property claims.

You will handle complex damage claims, negotiate with public adjusters and attorneys, and use data-driven insights to improve claims handling while ensuring fair, timely resolutions for Kin’s homeowners across multiple states. You’ll collaborate with field appraisers, review policies, and leverage technology to analyze losses, spot trends, and support customers through a

Qualifications

• 3+ years of first-party residential property claims adjusting experience.
• Experience working directly for an insurance carrier.
• Experienced in California claim handling.
• Working knowledge of Florida insurance laws and Florida good faith claims handling.
• Data-driven and analytical approach; you love working with new tech and getting into the numbers.
• Experience with vendor management and negotiations.
• Comfortable utilizing various claims systems (i.e. Xactimate, Symbility, EagleView).
• Bilingual capability is a plus (Spanish-speaking).

Responsibilities

• Handling complex first-party property claims, including those involving public adjusters and attorneys, from first notice of loss through resolution.
• Examining and interpreting insureds' policies, forms in force, and other records to determine coverage and extent of company liability on complex or disputed claims.
• Negotiating with public adjusters, attorneys, contractors, and vendors to reach fair, well-supported settlements.
• Drafting, approving, and adjusting estimates of damage and loss amounts.
• Partnering with field appraisers to manage home estimates and repairs.
• Using varying methods of investigation, including taking recorded statements, consulting with police, inspecting property damage, and reviewing documentation.
• Using claims data and technology to analyze losses, spot trends, and improve how claims are handled.
• Keeping active communication with customers throughout the claims process, especially on high-stakes or contentious files.
• Writing clear, concise diary notes in addition to setting field assignments, saving contacts, and issuing payments.
• Appropriately applying knowledge of multiple state statutes, including the insurance code of ethics, rules, regulations, and guidelines.

Skills

First-party residential claims

Carrier experience

California claim handling

Florida insurance laws

Data-driven analysis

Vendor management & negotiations

Claims systems (Xactimate, Symbility,,

Spanish bilingual (plus)

Tools

Xactimate

Symbility

EagleView

Job description

Kin Insurance, Inc. seeks a Senior Claims Adjuster with 3+ years of experience in first-party residential property claims.

You will handle complex damage claims, negotiate with public adjusters and attorneys, and use data-driven insights to improve claims handling while ensuring fair, timely resolutions for Kin’s homeowners across multiple states. You’ll collaborate with field appraisers, review policies, and leverage technology to analyze losses, spot trends, and support customers through a