Remote Senior Property Claims Specialist

Westfield; Oregon; Hybrid; USD 65,000 - 95,000; Full time

Job summary

Westfield is seeking a Claims Senior Representative-Property Field to act as a technical claims expert, determining coverage and guiding settlements for first party homeowners, commercial, and agricultural property claims. The role mentors junior adjusters and supports high-volume, moderate-complexity work while delivering strong customer service.

Remote position based in the United States (OREGON region implied). The role emphasizes thorough investigation, negotiation, and accurate reserves.

Qualifications

• Bachelor's degree in Business, Communications, or related field.
• 4+ years of claims handling experience.
• For field roles only: valid driver’s license and driving record meeting company standards.

Responsibilities

• Determine whether proper coverage exists for the claim.
• Investigate to obtain facts on coverage, exposure, damages, and support claim resolution.
• Support settlement negotiations with insureds, claimants, vendors, attorneys, and other insurers.
• Manage vendors and counsel, approve investigation plans and budgets.
• Review reserves and ensure documentation supports evaluation.
• Communicate with insureds, claimants, agents, attorneys, and others.
• Complete reports to document claim status and obtain necessary documentation.
• Interpret contracts, regulations, and policies as needed.
• Adjust first party homeowners and commercial property claims using Xactimate.

Skills

Claims handling

Negotiation

Analysis

Communication

Mentoring

Education

Bachelor's degree

Tools

Xactimate

Job description

Westfield is seeking a Claims Senior Representative-Property Field to act as a technical claims expert, determining coverage and guiding settlements for first party homeowners, commercial, and agricultural property claims. The role mentors junior adjusters and supports high-volume, moderate-complexity work while delivering strong customer service.

Remote position based in the United States (OREGON region implied). The role emphasizes thorough investigation, negotiation, and accurate reserves.