Remote Senior Programs Manager — Logistics Growth

GXO Logistics, Inc.; South Carolina; Remote; USD 110,000 - 140,000; Full time

Job summary

GXO Logistics, Inc. is seeking a Senior Programs Manager to lead the customer experience and shape the strategic direction for account growth. The role supports a remote-first environment across the United States, with preference for candidates near the SC region.

You will drive growth strategies, ensure contractual obligations are met, and manage capital expenditures while aligning KPIs with client objectives. A Lean, Six Sigma mindset and strong leadership are essential.

Qualifications

• 5 years of project management experience.
• Proven logistics industry knowledge and supply chain management experience.
• Bachelor’s degree; MBA or advanced degree preferred.
• Six Sigma or process-improvement certifications are a plus.

Responsibilities

• Lead the development of effective growth strategies
• Drive new account growth through effective solutions development
• Ensure contractual compliance and that customer obligations are met
• Direct capital expenditure and asset deployment activities
• Manage account-driven initiatives, including accounts receivable collections, working capital and Days Sales Outstanding (DSO)
• Ensure annual profit, efficiency and quality goals are attained at each client engagement; ensure KPIs are meaningful, aligned and achieved regularly
• Sustain Lean culture; promote a diverse work environment focused on the continuous improvement of processes
• Establish goals, plans and related metrics; track progress and manage through obstacles to achieve program objectives

Skills

Project management

Logistics knowledge

Stakeholder management

Leadership

Education

Bachelor’s degree

MBA or advanced degree

Six Sigma certification

Kaizen

Job description

GXO Logistics, Inc. is seeking a Senior Programs Manager to lead the customer experience and shape the strategic direction for account growth. The role supports a remote-first environment across the United States, with preference for candidates near the SC region.

You will drive growth strategies, ensure contractual obligations are met, and manage capital expenditures while aligning KPIs with client objectives. A Lean, Six Sigma mindset and strong leadership are essential.