Program Manager – Logistics & Customer Growth

GXO Logistics, Inc; Midlothian (TX); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Health insurance (medical, dental, and

401(k)

Life insurance

Disability insurance

Job summary

GXO Logistics, Inc. in Texas is seeking a Programs Manager to oversee customer experience and drive strategic direction for account growth. The role focuses on contract adherence, pricing, and cross-functional coordination.

You will develop short- and long-range plans, lead Lean initiatives, and manage multiple accounts on a 1st shift schedule (Mon-Fri, 8:00am-5:00pm). A 4-year logistics background and a related degree are preferred.

Qualifications

• 4 years of relevant experience.
• Logistics or supply chain management experience.
• Superior knowledge of the supply chain vertical.

Responsibilities

• Provide dedicated account management across issue resolution, financial performance, contracts, pricing, and solution design.
• Handle customer expectations and provide recommendations for strategic initiatives.
• Manage contracts for assigned accounts and all account-driven activities.
• Develop short-term and long-range plans and goals for the organization.
• Ensure attainment of annual profit, efficiency, and quality goals at each client engagement.
• Direct capital expenditure and asset deployment activities.
• Inspire and ensure a Lean culture.

Skills

4 years of relevant experience

Logistics or supply chain experience

Supply chain knowledge

Education

Bachelor’s degree or equivalent

Job description

GXO Logistics, Inc. in Texas is seeking a Programs Manager to oversee customer experience and drive strategic direction for account growth. The role focuses on contract adherence, pricing, and cross-functional coordination.

You will develop short- and long-range plans, lead Lean initiatives, and manage multiple accounts on a 1st shift schedule (Mon-Fri, 8:00am-5:00pm). A 4-year logistics background and a related degree are preferred.