Remote Senior Program Manager, Strategy & Scale

Jda Tsg; United States; Remote; USD 120,000 - 125,000; Full time

Benefits offered by this job

Comprehensive healthcare coverage

401(k) with company match

Professional development & executive"s

Remote work environment with tech 지원

Job summary

JDA TSG is seeking a Senior Program Manager (M3) to translate strategy into execution across enterprise programs. This remote role oversees a team of 6+ M2 Operations Managers and 250+ employees, driving profitability, service delivery, and client partnerships.

You will lead cross‑functional initiatives with HR, Talent Acquisition, IT, Finance, and PMO, focusing on capacity planning, labor utilization, and scalable operations while maintaining executive relationships and delivering results.

Qualifications

• 8–10+ years of progressive operations/program management experience with remote scale.
• 5+ years of leader of leaders experience with 200+ direct reports.
• Proven financial acumen, managing program budgets, labor models, capacity planning and margins.
• Strong data analytics, root‑cause analysis, and process transformation skills.
• Executive presence and ability to influence VP‑level and enterprise stakeholders.

Responsibilities

• Translate company, functional, and client strategy into actionable operating plans and budgets.
• Lead large‑scale process improvements, technology implementations, and change management.
• Coach and develop 6+ M2 Operations Managers; align cross‑functional resources.
• Manage executive client relationships, conduct quarterly reviews, and address escalations.

Job description

JDA TSG is seeking a Senior Program Manager (M3) to translate strategy into execution across enterprise programs. This remote role oversees a team of 6+ M2 Operations Managers and 250+ employees, driving profitability, service delivery, and client partnerships.

You will lead cross‑functional initiatives with HR, Talent Acquisition, IT, Finance, and PMO, focusing on capacity planning, labor utilization, and scalable operations while maintaining executive relationships and delivering results.