Remote Senior Program Manager, Contingent Workforce

Zillow Group; United States; Remote; USD 113,000 - 180,000; Full time

Job summary

Zillow Group is seeking a Senior Program Manager, Contingent Workforce, to lead strategy, operations, and continuous improvement of our contingent workforce program. You will partner across Legal, HR, Product, IT, Finance, and Sourcing to drive governance, processes, and scalable service delivery.

You will translate strategy into roadmaps, guide international expansion, and ensure effective engagement models, worker classification, and lifecycle management for staffing, contractors, and SOW

Qualifications

• 7+ years designing, implementing and leading contingent workforce programs in complex environments.
• Experience partnering with Legal and compliance teams on domestic and international requirements.
• Proven track record transforming contingent workforce programs and governance.
• Experience leading and developing a team with clear accountability.
• Strong experience with MSP, VMS, and supplier relationships.

Responsibilities

• Lead end-to-end strategy, operations, and continuous improvement of the contingent workforce program.
• Evolve operating model, bring functions in-house, establish ownership and handoffs.
• Develop and coach the program team and set priorities.
• Plan international expansion with Legal, Strategic Sourcing, and regional teams.
• Define engagement models, worker classification, and lifecycle management.

Skills

Leadership

Strategic planning

Stakeholder management

Cross-functional collaboration

Change management

MSP/VMS experience

Education

CCWP certification

Tools

Beeline

Workday

VMS

Job description

Zillow Group is seeking a Senior Program Manager, Contingent Workforce, to lead strategy, operations, and continuous improvement of our contingent workforce program. You will partner across Legal, HR, Product, IT, Finance, and Sourcing to drive governance, processes, and scalable service delivery.

You will translate strategy into roadmaps, guide international expansion, and ensure effective engagement models, worker classification, and lifecycle management for staffing, contractors, and SOW