Remote Senior Product Manager (Digital)

Insight Global; Chicago (IL); À distance; USD 140 000 - 180 000; Plein temps

Résumé du poste

Insight Global in Chicago is seeking a Senior Product Manager to lead the Billing Pod for Sales and Events, shaping a forward-looking vision for products that move beyond KTLO into a scalable, strategic initiative.

You will own the product strategy and delivery for billing products, partnering with engineering and design to translate needs into clear requirements, and drive upgrades to POS integrations while redesigning pricing reports across global markets.

Qualifications

• 5+ years in product management for digital products.
• Ability to independently lead a cross-functional product team with limited oversight.
• Translate complex, competing needs into scalable product recommendations.
• Strong analytical skills using research and performance data to define success measures.
• Experience with enterprise products, integrations, or platform capabilities.
• Excellent written, verbal, and stakeholder management skills.
• Experience with agile product development and backlog management.
• Experience with hypothesis-driven development, lean methodologies, and data-driven decisions.
• Prior experience with enterprise hospitality apps, POS or PMS integrations preferred.

Responsabilités

• Own the product strategy, roadmap, prioritization, and delivery for billing products.
• Lead upgrades to POS integrations and define a scalable architecture.
• Collaborate with engineering, design, legal, and training to meet requirements.
• Redesign billing and pricing reports to address pricing-transparency requirements.
• Work with stakeholders across markets to ensure regulatory compliance.
• Balance stakeholder requests with scalable, broadly applicable solutions.
• Mature the Billing product area with clearer processes and long-term direction.

Connaissances

Product strategy

Roadmap prioritization

Cross-functional leadership

Discovery & delivery

Data-driven decisions

Agile product development

Stakeholder management

Hypothesis-driven development

Enterprise integrations

Outils

POS integrations

PMS integrations

Description du poste

Job Description

The Senior Product Manager will work at a global hotel company to provide product leadership for the Sales and Events Billing Pod, shaping a forward-looking vision for products that have primarily been in keep-the-lights-on(KTLO) mode under Engineering leadership. The role will lead discovery and delivery ofapplication upgrades and POS integrations, recommend a more scalable integration approach, and partner across the business to redesign billing artifacts in response to pricing transparency legislation.

Responsibilities will include:Serve as the Senior Product Manager for the Billing Pod, supporting the final stage of the sales journey across colleague-facing sales and event tools.Own the product strategy, roadmap, prioritization, and delivery for billing products, helping evolve the space from primarily KTLO support to a more strategic, scalable product model.Partner closely with engineering and design to gather business requirements, lead discovery, prioritize enhancements, and translate stakeholder needs into clear product requirements and solutions.Lead upgrades to POS integrations with the billing application, evaluating the existing architecture and helping define a more scalable, system-agnostic integration approach.Drive the redesign of billing and pricing-related reports and artifacts to address evolving pricing-transparency requirements across global markets.Collaborate with business stakeholders, engineering, design, legal, and training teams to ensure solutions account for user experience, technical feasibility, business needs, and regulatory requirements.Work across products with financial and transactional components, including integrations with POS and property management systems.Balance individual stakeholder requests with broader product needs, identifying solutions that can scale across users, properties, and markets without unnecessary customization.Help mature the overall Billing product area, establishing clearer processes, priorities, and long-term direction as the broader Sales and Events organization continues to scale.

Skills and Requirements

• 5+ years of overall Product Management experience, including ownership of productstrategy, discovery, roadmap prioritization, and delivery for digital products.


• Demonstrated ability to independently lead a cross-functional product team and deliverdefined outcomes with limited day-to-day oversight.


• Experience translating complex, sometimes competing user, business, technical, andregulatory needs into clear product recommendations and scalable solutions.


• Strong analytical and discovery skills, including the ability to use research, productperformance data, and stakeholder input to identify opportunities, define successmeasures, and inform decisions.


• Experience managing enterprise products, integrations, or platform capabilities andpartnering effectively with design and engineering.


• Strong written, verbal, facilitation, and stakeholder management skills, including theability to influence partners and align teams around priorities and tradeoffs.


• Experience with agile product development, writing product requirements andacceptance criteria, managing backlogs, and coordinating launches.


• Experience with hypothesis-driven product development, lean agile tools &methodologies, and data-driven decision making


• Prior experience with enterprise applicationsHospitalityPrior experience with point-of-sale (POS) or property management system (PMS)integrations preferred. Experience with billing products or pricing transparencyrequirements

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [e-mail].