Remote Senior Process & Controls Manager

Capital One; United States; Remote; USD 81,000 - 92,000; Full time

Job summary

Capital One is seeking a Sr. Associate, Process & Controls Manager for the Business Cards & Payments team. This remote role focuses on documenting processes, prioritizing projects, and ensuring controls are effective while driving risk reduction and accountability.

You will work with cross-functional partners to monitor processes, implement enhancements, and maintain process artifacts. A strong background in BPM, PM, RM, or related areas is essential.

Qualifications

• High School Diploma, GED or equivalent certification.
• 1 year of experience in Microsoft Office or G Suite.
• 2 years of experience in BPM, PM, RM or risk management.

Responsibilities

• Ensure processes are documented and projects are prioritized to meet business objectives.
• Support creation and revision of controls and plan control assessments.
• Monitor processes and report updates to leadership.
• Identify and drive improvements to streamline and reduce risk in processes.
• Collaborate with business partners to manage and mitigate risk to Capital One.

Skills

Microsoft Office

G Suite

Business Process Management

Project Management

Relationship Management

Risk Management

Education

High School Diploma

Bachelor’s Degree

Tools

Draw.io

Lucid

Job description

Capital One is seeking a Sr. Associate, Process & Controls Manager for the Business Cards & Payments team. This remote role focuses on documenting processes, prioritizing projects, and ensuring controls are effective while driving risk reduction and accountability.

You will work with cross-functional partners to monitor processes, implement enhancements, and maintain process artifacts. A strong background in BPM, PM, RM, or related areas is essential.