Remote Senior Operations Analyst - Engineering & Construction

AT&T; Northern (KY); Hybrid; USD 65,000 - 108,000; Full time

Benefits offered by this job

Health benefits

Life insurance

Voluntary lifestyle benefits

Job summary

Forged Fiber is seeking a Senior Operations Analyst for Engineering & Construction to drive operational excellence across cross-functional workflows. You will translate business needs into actionable insights and support scalable, standardized processes in a fast-paced environment.

The role emphasizes analytics, process improvement, and stakeholder engagement to enable large-scale network and infrastructure initiatives, with remote flexibility in the U.S.

Qualifications

• Bachelor’s degree in Business, Engineering, Operations, or a related field, or equivalent work experience.
• 5+ years of experience in operations analysis, process improvement, program/project support, or a related role.
• Experience supporting Engineering, Construction, Network, or Infrastructure based organizations.
• Strong analytical skills with the ability to interpret complex data and trends.
• Proficiency in Microsoft Office tools; dashboards and reporting tools preferred.
• Demonstrated ability to manage multiple priorities and deliver results in a fast paced environment.
• Strong written and verbal communication skills with the ability to engage stakeholders at all levels.

Responsibilities

• Serve as a subject matter expert for E&C operational processes, providing analytical and process improvement support across planning, design, build, and close-out phases.
• Analyze end-to-end workflows, identifying inefficiencies, risks, and opportunities for improvement across E&C programs.
• Develop, track, and report on operational KPIs, dashboards, and performance metrics to support leadership decision-making.
• Partner with Engineering, Construction, Program Management, and Operations Excellence teams to standardize processes, job aids, and documentation.
• Lead or support continuous improvement initiatives using Lean, Six Sigma, or similar methodologies.
• Translate complex operational data into clear insights, recommendations, and executive level summaries.
• Support change management efforts, including communication plans, training materials, and adoption tracking.
• Identify gaps in tools, systems, and data, and collaborate with cross functional teams to drive sustainable solutions.
• Support special projects and initiatives related to network builds, construction readiness, and process scalability.
• Ensure alignment with enterprise standards, compliance requirements, and best practices.

Skills

Analytical skills

Process improvement

Stakeholder management

Change management

Communication skills

Education

Bachelor’s degree or equivalent

Tools

Microsoft Office (Excel, PowerPoint, Word)

Job description

Forged Fiber is seeking a Senior Operations Analyst for Engineering & Construction to drive operational excellence across cross-functional workflows. You will translate business needs into actionable insights and support scalable, standardized processes in a fast-paced environment.

The role emphasizes analytics, process improvement, and stakeholder engagement to enable large-scale network and infrastructure initiatives, with remote flexibility in the U.S.