Remote Senior Health Support Specialist - Part Time

Optum; United States; Remote; USD 25,000 - 44,000; Part time

Benefits offered by this job

Benefits package

401k contribution

Equity stock purchase

Job summary

Optum is seeking a Senior Customer Service Representative for a part-time remote role. You will handle 45 to 65 caller interactions daily, verify information across multiple systems, and provide clear, patient-focused support while collaborating with team members.

The position is 25 hours per week, with shifts during 11:00 am–4:00 pm CST and occasional overtime. Training spans 12 weeks, transitioning to the part-time schedule with ongoing development opportunities.

Qualifications

• High School Diploma / GED OR equivalent experience.

Responsibilities

• Review and research incoming healthcare claim calls from providers by navigating multiple computer systems and platforms and verifies the data for processing.

Skills

At-home work experience

Call center experience

Basic computer skills

Clear communication

Education

High School Diploma / GED OR equivalent experience

Tools

Windows PC applications

Job description

Optum is seeking a Senior Customer Service Representative for a part-time remote role. You will handle 45 to 65 caller interactions daily, verify information across multiple systems, and provide clear, patient-focused support while collaborating with team members.

The position is 25 hours per week, with shifts during 11:00 am–4:00 pm CST and occasional overtime. Training spans 12 weeks, transitioning to the part-time schedule with ongoing development opportunities.