Remote Senior EPIC Config Analyst (Grand Central/Prelude)

Presbyterian Healthcare Services; Albuquerque (NM); Hybrid; USD 81,000 - 139,000; Full time

Benefits offered by this job

Medical, dental, vision

Short/long-term disability

Group term life insurance

Voluntary benefits

Job summary

Presbyterian Healthcare Services is seeking a Remote Senior EPIC Configuration Analyst (Grand Central or Prelude) to join our team. The role involves in-depth EPIC systems knowledge, collaborating with SMEs and end users to tailor the system to organizational needs, and providing Tier-2 support with on-call coverage.

The position offers hybrid in-office work within 60 miles of Albuquerque on Tuesdays, Wednesdays, and Thursdays, with remote options across the United States (excluding CA, IL, ND,

Qualifications

• Bachelor's degree plus 2 years IT or business experience.
• 2 years of Epic specific experience.
• Epic certifications for Grand Central or Prelude are required.

Responsibilities

• Perform in-depth analysis of Epic workflows, data collection, and technical issues; design, build, and maintain solutions.
• Provide tier-2 support of application incidents through the help desk, including 24/7 on-call coverage.
• Analyze and resolve incidents, maintenance items, upgrades, and projects in collaboration with teams.
• Develop and maintain requirements, specifications, and test cases; ensure test scripts reflect workflow solutions.
• Modify Epic records, tables, and master files to support design and changes.
• Participate in team and cross-team meetings and maintain records.
• Understand workflows and integration across clinical/revenue cycle systems.
• Create new workflows with SMEs; mentor team members and end users.

Education

Bachelor's degree

Job description

Presbyterian Healthcare Services is seeking a Remote Senior EPIC Configuration Analyst (Grand Central or Prelude) to join our team. The role involves in-depth EPIC systems knowledge, collaborating with SMEs and end users to tailor the system to organizational needs, and providing Tier-2 support with on-call coverage.

The position offers hybrid in-office work within 60 miles of Albuquerque on Tuesdays, Wednesdays, and Thursdays, with remote options across the United States (excluding CA, IL, ND,