Remote Senior Engineering Quality & Investigation Director

Ladders; United States; Remote; USD 223,000 - 335,000; Full time

Benefits offered by this job

Health, Dental, and Vision insurance

Health Savings Account and Flexible Sp

Spending Accounts

Life insurance and long-term disabilit

Tuition assistance/reimbursement

Global well-being program

Job summary

Ladders is seeking a Sr. Engineering Program Director, Quality Strategy & Investigation Excellence to lead an enterprise-level quality investigation strategy and build a centralized capability for rigorous root cause analysis and advanced quality analytics.

The role partners with technical leaders to strengthen product performance, improve escalation response, and elevate investigation discipline across the organization.

Qualifications

• Bachelor's degree in Engineering, Reliability Engineering, Statistics, Applied Mathematics, Data Science, or a related field; advanced degree preferred.
• 15+ years of relevant experience with 10+ years in managerial roles, or 13+ years with an advanced degree.
• Expertise in advanced root cause methodologies such as Shainin Red X and Fault Tree Analysis.
• Experience in high‑reliability industries such as medical device, aerospace, or automotive.
• Proven track record in building or leading Reliability Engineering or Quality Intelligence organizations.

Responsibilities

• Establish and lead a centralized Investigation Excellence engineering capability.
• Develop organizational strategy for root cause analysis and advanced quality analytics.
• Lead deployment of advanced investigation methodologies, including Lean Six Sigma.
• Own escalation support for critical investigations and major quality events.
• Build communities of practice for quality reliability engineers.
• Mentor technical experts in investigation disciplines.
• Partner with leaders to proactively identify emerging signals and improve product performance.

Skills

Root cause analysis

Quality analytics

Leadership

Lean Six Sigma

Education

Bachelor's degree in Engineering or related field

Advanced degree preferred

Job description

Ladders is seeking a Sr. Engineering Program Director, Quality Strategy & Investigation Excellence to lead an enterprise-level quality investigation strategy and build a centralized capability for rigorous root cause analysis and advanced quality analytics.

The role partners with technical leaders to strengthen product performance, improve escalation response, and elevate investigation discipline across the organization.