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Medtronic in the United States seeks a Senior Director, Quality Strategy & Investigation Excellence. You will lead Reliability Engineering, Statistics & Analytics, and Root Cause Excellence, shaping investigation methodology and quality analytics across the global organization.
In this remote role, you will balance strategy with hands-on coaching, partner across functions, and drive data-driven, risk-based decisions that improve CAPA effectiveness and product quality for patients worldwide.
Remote
Mounds View, Minnesota, United States of America
North Haven, Connecticut, United States of America
Boston, Massachusetts, United States of America
Lafayette, Colorado, United States of America
Full time
We anticipate the application window for this opening will close on - 9 Nov 2026
Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.
Working closely with leaders across Quality, Engineering, Manufacturing, R&D, Clinical, Regulatory, Supply Chain, Customer Experience, and Digital organizations globally, you will establish and scale capabilities in root cause investigation, reliability engineering, advanced analytics, and quality intelligence. You will play a key role in driving investigation excellence, accelerating problem resolution, improving CAPA effectiveness, and enabling a more predictive and proactive quality organization. This role requires a leader who can influence across organizational boundaries, develop technical capability, and guide the resolution of the most complex quality and reliability challenges facing the business. The role aligns with the organization's vision of connecting customer experience, field performance, analytics, reliability, and quality intelligence to improve business decisions and quality outcomes.
As Senior Director, Quality Strategy & Investigation Excellence, you will be accountable for building and sustaining capabilities across Reliability Engineering, Statistics & Analytics, and Root Cause Excellence. You will lead multiple strategic workstreams including investigation methodology, Quality Reliability Engineering capability development, advanced analytical approaches, and critical quality event support. You will partner across a global matrix to strengthen investigation effectiveness, improve organizational learning, and ensure quality decisions are increasingly data-driven, risk-based, and customer-focused. This role requires a leader who can balance strategy and execution, coach technical experts, align stakeholders, and build long‑term organizational capability.
Responsibilities may include the following and other duties may be assigned.
Establish and lead a centralized Investigation Excellence Engineering capability.
Develop organizational strategy for Root Cause Analysis and advanced quality analytics.