Remote Senior Director, Quality & Certification

DEKRA North America, Inc.; Northern (KY); Hybrid; USD 103,000 - 156,000; Full time

Benefits offered by this job

Health care benefits

Retirement plan (401(k))

Paid time off

Employee assistance program

Job summary

DEKRA North America, Inc. is seeking a Technical Director who will lead quality management, internal and external audits, and certification processes across DEKRA programs.

The role directs standards interpretation, staff training, and performance oversight for auditors and contractors. You will drive accreditation activities, maintain accreditations, and collaborate with marketing and sales to win clients, while ensuring compliance with AS9100 and ISO 9001 requirements.

Qualifications

• Master’s degree or equivalent; or four to ten years of related experience and/or training; or equivalent combination of education and experience.
• Minimum of three years of quality management experience.
• Experience supervising staff or teams.
• Hands-on experience establishing, auditing, leading, and maintaining an ISO/AS quality system.
• Technical knowledge for assigned unit.
• Experience leading and representing the organization during external notified body audits.
• Assist in accreditation program harmonization.
• Excellent interpersonal, verbal, written, and presentation skills.
• Ability to work individually or in project teams.
• Strong analytical skills while handling multiple projects and delivering results on time using well‑developed problem‑solving skills.
• Proactive attitude, excellent organizational skills, and ability to work autonomously.
• Ability to travel domestically up to 40-50% of the time, including overnight stays; occasional overseas travel may be required.
• Availability for communications in any time zone may be necessary.
• Ability to lead teams and display a high level of professionalism.

Responsibilities

• Directs and interprets the standards and rules applicable to DEKRA Certification, Inc.
• Disseminates standards information continually, including ongoing training of all staff and auditors.
• Coordinates activities of the organization to obtain optimum efficiency and maximize financial performance.
• Provide leadership, direction, and performance oversight for assigned internal employees and external contractors.
• Lead auditor for AS9100, ISO 9001, among others.
• Act as the designated Certification Official for DEKRA’s accredited and unaccredited standards.
• Maintain and extend accreditations and recognitions in relevant market segments.
• Develop market-specific presentations.
• Collaborate with Marketing and Sales in the acquisition of new clients.
• Implement DEKRA Certification rules related to technical matters in cooperation with Aerospace Program Manager.
• Implement accreditation requirements, in particular with the commissioning of auditors and review of audit records.
• Create, adapt, and update specific processes, procedures, and work instructions for the business sector within the team in agreement with top management of DEKRA Audits NA.

Skills

Quality management leadership

Staff supervision

Auditing

Communication skills

Travel readiness

Education

Master’s degree or equivalent

Job description

DEKRA North America, Inc. is seeking a Technical Director who will lead quality management, internal and external audits, and certification processes across DEKRA programs.

The role directs standards interpretation, staff training, and performance oversight for auditors and contractors. You will drive accreditation activities, maintain accreditations, and collaborate with marketing and sales to win clients, while ensuring compliance with AS9100 and ISO 9001 requirements.