Remote Senior Director, Enterprise Accounts & Partnerships

Affirm; Austin (TX); On-site; USD 243,750 - 350,000; Full time

Benefits offered by this job

Health coverage

Flexible Spending Wallets

Time off

ESPP

Job summary

Affirm is seeking a Director of Account Management to lead the strategy for enterprise partnerships and build a high-performing team. You will serve as a senior strategic partner to executive stakeholders at key merchants, guiding decisions, prioritizing portfolio initiatives, and driving long-term value for both merchants and Affirm.

You will influence cross-functional teams and shape how we grow and strengthen relationships across a portfolio of large, complex merchant partners, aligning

Qualifications

• Proven senior leadership in account management or strategic partnerships.
• Experience influencing strategy and operating models in complex orgs.
• Track record of driving measurable business outcomes with enterprise partners.
• Excellent communication and relationship-building with executives.

Responsibilities

• Lead strategy and build exceptional Account Management teams.
• Set vision for management across a portfolio of large merchant partners.
• Develop a high-performing organization with scalable execution.
• Drive retention, growth, product adoption, and partnership value.
• Navigate complex challenges balancing merchant needs and affirm priorities.
• Build relationships with executive stakeholders and guide complex decisions.
• Influence commercial strategy via insights from merchant partnerships.
• Establish operating models and performance frameworks for efficiency.
• Partner with Product, Sales, Marketing, Analytics, Risk, Finance, and Operations.

Skills

Commercial leadership

People leadership

Cross-functional influence

Executive stakeholder management

Strategic planning

Business judgment

Communication & negotiation

Job description

Affirm is seeking a Director of Account Management to lead the strategy for enterprise partnerships and build a high-performing team. You will serve as a senior strategic partner to executive stakeholders at key merchants, guiding decisions, prioritizing portfolio initiatives, and driving long-term value for both merchants and Affirm.

You will influence cross-functional teams and shape how we grow and strengthen relationships across a portfolio of large, complex merchant partners, aligning