Remote Senior Creative Ops & Production Lead

Triple Whale Inc.; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

Triple Whale Inc. is seeking a Senior Creative Operations & Production Manager to lead the systems, workflows and production processes behind our in-house creative team. You’ll oversee the lifecycle from intake to final delivery, supporting Brand, Performance, Content and Product Marketing.

Partner with the Creative Director and marketing leadership to streamline operations, improve cross-functional collaboration and ensure high-quality work delivered on time. Remote-friendly role, US-based.

Qualifications

• 7+ years of experience in creative operations or production management.
• 5+ years in SaaS, technology or AI.
• Advanced Asana expertise with workflow automation and capacity planning.
• Experience leading high-volume creative production across multiple marketing functions.
• Excellent stakeholder management and ability to influence senior leadership.

Responsibilities

• Own end-to-end creative production across campaigns, video, web and brand initiatives.
• Lead creative intake and briefing with clear requirements and timelines.
• Manage priorities, capacity and resources across marketing functions.
• Align priorities with senior stakeholders and resolve production challenges.
• Oversee reviews and QA, consolidating feedback and maintaining standards.
• Own and optimize Asana workflows, templates and reporting.
• Leverage AI and automation to streamline workflows and reduce manual work.
• Manage external freelancers and agency partners as needed.

Skills

Creative ops

Production management

SaaS experience

Project management

AI automation

Stakeholder management

Communication

Cross-functional collaboration

Team leadership

Strategic planning

Tools

Asana

Figma

Frame.io

Job description

Triple Whale Inc. is seeking a Senior Creative Operations & Production Manager to lead the systems, workflows and production processes behind our in-house creative team. You’ll oversee the lifecycle from intake to final delivery, supporting Brand, Performance, Content and Product Marketing.

Partner with the Creative Director and marketing leadership to streamline operations, improve cross-functional collaboration and ensure high-quality work delivered on time. Remote-friendly role, US-based.