Remote Senior Clinical AI QA Specialist

BetterHelp; United States; À distance; USD 125 000 - 150 000; Plein temps

Avantages offerts par ce poste

Health insurance

Dental insurance

Vision insurance

401k with employer match

Remote work with travel to San Jose

Résumé du poste

BetterHelp, the world’s largest online therapy service, seeks a QA lead for Clinical AI to ensure safety, accuracy, and ethical alignment of AI outputs. You will build QA frameworks and monitoring systems, guiding pre- and post-production evaluations with clinical oversight.

Join a diverse team committed to accessibility and continuous improvement, with remote work and travel to San Jose as needed.

Qualifications

• Graduate degree in counseling, psychology, or social work with clinical background in mental health.
• Familiarity with AI in healthcare and knowledge of emerging AI regulatory frameworks.
• Strong analytical, communication, and cross-functional collaboration skills.

Responsabilités

• Develop and operationalize QA frameworks for AI tools, including testing protocols, evaluation rubrics, and monitoring systems.
• Conduct pre- and post-production evaluation of AI outputs for clinical safety, accuracy, and bias, ensuring alignment with therapeutic, ethical, and regulatory standards.
• Analyze QA findings and trends to generate actionable Clinical AI QA reporting and drive continuous improvements.

Connaissances

Analytical skills

Communication

Cross-functional collaboration

Familiarity with AI in healthcare

Knowledge of AI regulatory frameworks

Formation

Graduate degree in counseling/psychology/social work

Description du poste

BetterHelp, the world’s largest online therapy service, seeks a QA lead for Clinical AI to ensure safety, accuracy, and ethical alignment of AI outputs. You will build QA frameworks and monitoring systems, guiding pre- and post-production evaluations with clinical oversight.

Join a diverse team committed to accessibility and continuous improvement, with remote work and travel to San Jose as needed.