Remote Senior Claim Specialist - General Liability Casualty

CRC Group; Clifton (TX); Remote; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

AD&D insurance

Tax-advantaged savings accounts

Paid time off

Restricted stock units

Deferred compensation plan

Job summary

CRC Group is seeking a Senior Claim Specialist to investigate, evaluate, and resolve moderately complex property and casualty claims from intake through resolution. You will conduct thorough investigations, review policy coverage, analyze documents, and maintain detailed claim notes while ensuring regulatory compliance and timely service.

You will collaborate with internal teams, legal counsel, and external vendors, manage multiple claims to deadlines, and leverage claims systems and MS Office.

Qualifications

• 5-7 years of relevant claims handling experience.
• Bachelor's degree in Business, Insurance, Risk Management, or related field preferred.
• Experience with claims management systems and Microsoft Office Suite.
• Knowledge of property and casualty insurance principles and policy interpretation.
• Ability to manage multiple claims and meet deadlines.

Responsibilities

• Investigate, evaluate, and resolve moderately complex property and casualty claims.
• Conduct thorough investigations: statements, policy review, documentation.
• Evaluate exposure and potential liability based on policy language and facts.
• Maintain accurate claim notes and reports in compliance with standards.
• Collaborate with internal teams, legal counsel, and external vendors.
• Ensure compliance with regulations and internal policies.

Skills

Claims handling

Customer service

Attention to detail

Regulatory compliance

Multiple claims management

Policy interpretation

Collaboration

Education

Bachelor's degree in Business/Insurance/Risk Management

Tools

Claims management systems

Microsoft Office Suite

Job description

Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st Shift (United States of America) Please review the following job description:

CRC Group is a leading, independent pure-play brokerage and underwriting specialty insurance distributor. The Senior Claim Specialist is responsible for investigating, evaluating, and resolving moderately complex claims within established guidelines and authority levels. The role ensures timely, fair, and cost-effective claims handling while maintaining regulatory compliance and delivering superior customer service. Handle a portfolio of moderately complex property and casualty claims from intake to resolution.

• Conduct thorough investigations, including gathering statements, reviewing policy coverage, and analyzing relevant documentation.
• Evaluate exposure and potential liability based on policy language and facts.
• Maintain accurate documentation, claim notes, and reports in compliance with internal standards.
• Collaborate with internal teams, legal counsel, and external vendors as necessary.
• Ensure compliance with all applicable regulations, internal policies, and service-level agreements.
• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
• Bachelor's degree in Business, Insurance, Risk Management, or a related field is preferred.
• 5-7 years of relevant claims handling experience with demonstrated knowledge of property and casualty insurance principles.
• Experience working with claims management systems and standard office software.

CERTIFICATIONS / LICENSES / REGISTRATIONS

• Appropriate state adjuster license(s) required or the ability to obtain within a specified timeframe.
• Industry certifications such as Associate in Claims (AIC) or CPCU coursework are preferred but not mandatory.
• Claims investigation and evaluation skills.
• Knowledge of insurance policy interpretation and coverage analysis.
• Ability to manage multiple claims and meet deadlines.
• Proficient in claims systems and Microsoft Office Suite.
• Customer service orientation with attention to detail.

General Description of Available Benefits for Eligible Employees of CRC Group

At CRC Group, we're committed to supporting every aspect of teammates' well-being – physical, emotional, financial, social, and professional. Eligible full-time teammates enjoy access to medical, dental, vision, life, disability, and AD&D insurance; tax-advantaged savings accounts; CRC Group also offers generous paid time off programs, including company holidays, vacation and sick days, new parent leave, and more. Eligible positions may also qualify for restricted stock units and/or a deferred compensation plan.

CRC Group supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law.