Remote Senior Case Manager - Elderly Care Specialist

Placements24; Mississippi; Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Remote work potential

Competitive salary

Health benefits

Generous leave

Job summary

Placements24 is seeking a Senior Case Manager to join a fully remote team supporting elderly clients with comprehensive care planning and service coordination. The role emphasizes compassionate, organized care, strong geriatric knowledge, and robust communication with families and providers.

The position offers remote work flexibility, a competitive salary, health benefits, and opportunities for professional development within a mission-driven organization focused on high-quality senior care.

Qualifications

• Bachelor's degree in Social Work, Gerontology, Nursing, or related field.
• 5–7 years of experience in case management or elder care.
• Experience with remote work and virtual tools (Zoom, Teams).
• Strong knowledge of geriatric care and community resources.
• Excellent assessment, problem-solving, and crisis intervention skills.
• Excellent communication, interpersonal and active listening abilities.
• Ability to work autonomously, manage time and meet deadlines.
• Proficiency in case management software and digital records.
• Stable internet and dedicated home office setup.

Responsibilities

• Conduct comprehensive assessments of elderly clients' needs.
• Develop, implement, and monitor individualized care plans.
• Coordinate and arrange for healthcare, home care, and social activities.
• Serve as primary contact for clients and families.
• Liaise with healthcare professionals and service providers.
• Advocate for clients' rights and needs.
• Maintain accurate client records in digital systems.
• Identify risks and address care challenges proactively.
• Participate in remote team meetings and improve services.

Skills

Remote work proficiency

Communication

Active listening

Assessment & crisis intervention

Time management

Education

Bachelor's degree in Social Work or related field

Tools

Case management software

Digital record-keeping systems

Job description

About the Role

Our client, a national leader in providing specialized care solutions, is seeking an experienced and dedicated Senior Case Manager to join their fully remote team, supporting clients in the George, Western Cape region and beyond. This is a remote-first position, offering flexibility and the opportunity to work from anywhere within South Africa. The Senior Case Manager will be responsible for assessing client needs, developing comprehensive care plans, and coordinating services for elderly individuals, ensuring they receive the highest quality of support and care. This role demands a compassionate and organized individual with a strong understanding of geriatric care needs and community resources. The ideal candidate will be adept at navigating complex client situations and building strong relationships with families and healthcare providers, all from a remote setting. We are committed to providing accessible, person-centered care and are looking for a professional who shares this vision. This role is integral to our mission of enhancing the quality of life for seniors across the country, directly impacting client well-being and satisfaction. We value innovation and efficiency in service delivery, especially in our remote operations.

Key Responsibilities

• Conduct comprehensive assessments of elderly clients' physical, emotional, and social needs.
• Develop, implement, and monitor individualized care plans tailored to each client's requirements.
• Coordinate and arrange for necessary support services, including healthcare, home care, and social activities.
• Act as a primary point of contact for clients and their families, providing ongoing support and communication.
• Liaise with healthcare professionals, community organizations, and other service providers.
• Advocate for clients' rights and ensure their needs are met effectively.
• Manage a caseload of clients, maintaining accurate and up-to-date client records in our digital system.
• Identify and address potential risks or challenges related to client care proactively.
• Participate in remote team meetings and contribute to service improvement initiatives.

Requirements

• A Bachelor's degree in Social Work, Gerontology, Nursing, or a related field.
• Minimum of 5-7 years of experience in case management, elder care, or a similar role.
• Demonstrated experience in remote work environments and proficiency with virtual communication tools (Zoom, Teams, etc.).
• Strong knowledge of geriatric care, common health conditions in older adults, and available community resources.
• Excellent assessment, problem-solving, and crisis intervention skills.
• Exceptional communication, interpersonal, and active listening abilities.
• Ability to work autonomously, manage time effectively, and meet deadlines consistently.
• Proficiency in using case management software and digital record-keeping systems.
• A stable internet connection and a dedicated home office setup are essential for this role.

Benefits

• This fully remote position offers the significant benefit of working from home, providing flexibility and eliminating commute times.
• Our client provides a competitive salary, comprehensive health benefits, and a generous annual leave allowance.
• Opportunities for continuous professional development, training, and advancement within the organization are available.
• You will be part of a forward-thinking company that values its employees and is committed to excellence in care delivery.
• We invest in our remote workforce to ensure they have the tools and support needed to succeed.
• Join our dynamic, mission-driven team and contribute to providing exceptional care to seniors, regardless of geographical location.