Remote Senior Cargo & Parcel Claims Analyst

Zekai; United States; Remote; USD 28,000 - 83,000; Part time

Job summary

Zekai is seeking a Senior Cargo and Parcel Claims Examiner to work remotely on a ~10 hour per week contract. You will review air waybills, shipment photos, and delivery records to assess custody and liability, drafting clear rationales for determinations.

The role emphasizes expert domain knowledge over AI experience and offers flexible scheduling. This remote, international contract enables participation from anywhere, with tasks that support training AI systems by analyzing real-world shipment

Qualifications

• 5+ years of professional experience in air cargo, ground handling, or parcel carrier claims examination or dispute resolution.
• Strong knowledge of custody determination, release rules, and liability assessment in air and ground freight contexts.
• Proven expertise handling parcel delivery disputes and interpreting freight documentation.

Responsibilities

• Review and analyze cargo and parcel claims documentation, including air waybills and delivery records.
• Assess evidence to determine custody, liability, and compliance with release rules for disputed shipments.
• Draft clear, concise written rationales supporting custody and liability determinations.

Skills

Air cargo claims

Parcel carrier claims

Dispute resolution

Custody determination

Release rules

Job description

Zekai is seeking a Senior Cargo and Parcel Claims Examiner to work remotely on a ~10 hour per week contract. You will review air waybills, shipment photos, and delivery records to assess custody and liability, drafting clear rationales for determinations.

The role emphasizes expert domain knowledge over AI experience and offers flexible scheduling. This remote, international contract enables participation from anywhere, with tasks that support training AI systems by analyzing real-world shipment