Remote Senior AR & Billing Specialist

NRG; Philadelphia (Philadelphia County); Remote; USD 45,000 - 65,000; Full time

Job summary

NRG’s Billing Specialist role focuses on delivering complete and accurate invoices for a fast-paced retail energy business, ensuring customer billing satisfaction and revenue recognition. The position supports resolution of billing issues, audits invoice details, and collaborates with internal teams to uphold controls and efficiency.

The role offers open office or fully remote work options, with occasional overtime and no travel required.

Qualifications

• Bachelor's Degree in Finance, Accounting, or Business or 1-2 years of commensurate expereience in the field or a related area.

Responsibilities

• Review and resolve daily exceptions identified through a variety of means including but not limited to reports, internal communications, and customer inquiries.
• Remediate customer issues in an accurate and timely manner.
• Successfully execute and/or adhere to Key Controls in accordance with risk compliance documentation.
• Proactively identify enhancements and efficiencies to improve timeliness, accuracy, and completeness in customer billing.
• Participate in projects and other duties as assigned.

Job description

NRG’s Billing Specialist role focuses on delivering complete and accurate invoices for a fast-paced retail energy business, ensuring customer billing satisfaction and revenue recognition. The position supports resolution of billing issues, audits invoice details, and collaborates with internal teams to uphold controls and efficiency.

The role offers open office or fully remote work options, with occasional overtime and no travel required.