Remote Senior AI Voice Engineer: Real-Time LLM & ML

amchealth; Annapolis (MD); On-site; USD 140,000 - 175,000; Full time

Job summary

AMC Health is seeking a Senior Software Engineer for Applied AI focused on voice agents and ML systems. You will work across real-time voice AI, LLM engineering, traditional ML, and cloud infrastructure in production, with high-stakes outcomes.

You will ship and debug code in a live pipeline, design guardrails for LLMs, build evaluation pipelines, and own end-to-end ML workflows from data to inference in a security-conscious healthcare setting.

Qualifications

• 7+ years building and operating production backend systems.
• Experience running distributed systems in the cloud; debugging from telemetry to root cause.
• Hands-on production experience with LLMs or generative AI; know when not to use a model.
• Disciplined in a regulated environment: careful handling of sensitive data.

Responsibilities

• Ship and debug code on a live, real-time voice pipeline where latency and correctness are user-facing.
• Design control systems around LLMs: guardrails, budgets, watchdogs, safe fallbacks.
• Build and operate LLM evaluation and batch-analysis pipelines.
• Own traditional ML workflows from data to scheduled production inference.
• Trace production issues from a metric anomaly to root cause.

Skills

Python

Distributed systems

LLMs

Real-time voice

Tools

AWS

Job description

AMC Health is seeking a Senior Software Engineer for Applied AI focused on voice agents and ML systems. You will work across real-time voice AI, LLM engineering, traditional ML, and cloud infrastructure in production, with high-stakes outcomes.

You will ship and debug code in a live pipeline, design guardrails for LLMs, build evaluation pipelines, and own end-to-end ML workflows from data to inference in a security-conscious healthcare setting.