Remote Self-Pay Finance & Assistance Coordinator

University of Rochester; New York (NY); On-site; USD 26,000 - 34,000; Full time

Job summary

The University of Rochester is seeking a Financial Counselor to support patient billing and financial aid processes. The role focuses on counseling patients, processing payments for services, and coordinating with internal departments and external agencies.

Ideal candidates have an Associate’s degree and at least two years of relevant experience, with strong communication and attention to detail. This remote position is based in New York and aligns with our patient-services team.

Qualifications

• Associate’s degree and 2 years of relevant experience required.
• Or equivalent combination of education and experience.

Responsibilities

• Counsels patients and their representatives and arranges for payments for services provided.
• May provide assistance with financial aid applications to various social service agencies.
• Reviews all applications for financial assistance within prescribed timeframes.

Skills

Customer service

Billing/collections

Communication

Education

Associate’s degree

Job description

The University of Rochester is seeking a Financial Counselor to support patient billing and financial aid processes. The role focuses on counseling patients, processing payments for services, and coordinating with internal departments and external agencies.

Ideal candidates have an Associate’s degree and at least two years of relevant experience, with strong communication and attention to detail. This remote position is based in New York and aligns with our patient-services team.