Remote Patient Financial Specialist: Surgical Billing & Aid

103 Rochester General Hospital; Erie (Erie County); Ibrido; USD 29.000 - 37.000; Tempo pieno

Descrizione del lavoro

Rochester Regional Health is seeking a Patient Financial Specialist to manage the complete billing cycle for surgical patients, guiding them through payment plans, financial aid, and insurance enrollment. The role collaborates with estimates, scheduling, and registration to address patients' financial needs and questions.

Based in Rochester, NY with a remote work option, this full-time, day-shift position emphasizes accurate billing, clear communication with patients, and proactive workflow

Competenze

• Minimum 6 years in healthcare financial or revenue cycle roles.

Mansioni

• Assist patients with obtaining acceptable payment methods and payment plans.
• Collaborate with financial aid and insurance enrollment teams for uninsured patients.
• Discuss financial arrangements with patients over the phone or in person.
• Coordinate between patients, front-end and back-end billing, and physician offices.
• Resolve basic billing questions, including estimates.
• Follow up on patient balances and manage refunds or additional amounts due.
• Monitor delinquent plans and work to bring accounts current.
• Liaise with scheduling, estimating, and office management to review prepayments for surgeries.
• Analyze outcomes to identify workflow improvements.

Conoscenze

Patient billing knowledge

Communication

Analytical thinking

Workflow improvement

Strumenti

Google Sheets

Microsoft Excel

Descrizione del lavoro

Rochester Regional Health is seeking a Patient Financial Specialist to manage the complete billing cycle for surgical patients, guiding them through payment plans, financial aid, and insurance enrollment. The role collaborates with estimates, scheduling, and registration to address patients' financial needs and questions.

Based in Rochester, NY with a remote work option, this full-time, day-shift position emphasizes accurate billing, clear communication with patients, and proactive workflow