Remote Seasonal Tax Support Specialist

Intuit; Chicago (IL); Remote; USD 27,552 - 34,440; Part time

Job summary

Intuit is seeking a Seasonal Tax Support Specialist to assist customers with their tax returns using TurboTax. The ideal candidate will have a business or finance background along with excellent customer service and research skills.

This remote position requires the ability to empathize with customers and represent Intuit’s brand positively. Responsibilities include providing product inquiries, troubleshooting tax questions, and documenting interactions. Bilingual English/Spanish skills are a plus.

Qualifications

• Basic knowledge of tax laws and familiarity with form 1040 and schedules.
• Some experience preparing federal and state returns for individuals.
• Comfortable using audio/visual tools to communicate with customers.

Responsibilities

• Provide tax support to TurboTax customers via video interactions.
• Assist customers with product inquiries and tax questions.
• Document customer interactions and follow company policies.

Skills

Customer service skills

Bilingual (English/Spanish)

Strong research skills

Critical thinking

Education

College degree in business, finance, accounting, or tax

Job description

Intuit is seeking a Seasonal Tax Support Specialist to assist customers with their tax returns using TurboTax. The ideal candidate will have a business or finance background along with excellent customer service and research skills.

This remote position requires the ability to empathize with customers and represent Intuit’s brand positively. Responsibilities include providing product inquiries, troubleshooting tax questions, and documenting interactions. Bilingual English/Spanish skills are a plus.