Remote Seasonal Customer Support Specialist

Talentify; Detroit (MI); Remote; USD 17,000 - 25,000; Full time

Benefits offered by this job

Bonuses for top performers

Employee discounts (up to 40%)

Training and early career growth

Job summary

Williams-Sonoma, Inc. is seeking Seasonal Customer Service Representatives for remote roles available in Detroit, Michigan. These full-time seasonal positions offer a starting wage of $15.00 per hour and include training, incentives, and employee discounts.

Applicants should have 1+ years of customer service experience, strong communication skills, and the ability to problem-solve quickly. A reliable home setup and internet connection are required for screening and ongoing support.

Qualifications

• 1+ years of customer service experience.
• Strong communication skills, including de-escalation.
• Problem-solving mindset with quick thinking.
• Integrity and reliability; do the right thing.
• Comfortable in a fast-paced environment with performance goals.
• Tech-savvy; able to navigate multiple systems.

Responsibilities

• Serve as the first point of contact for customer inquiries via phone.
• Actively listen and provide clear, accurate, empathetic resolutions.
• Handle escalations professionally for a smooth resolution.

Skills

Customer service

Communication

Problem solving

Integrity

Adaptability

Tech-savvy

Education

High school diploma or equivalent

Tools

CRM software

Google Chrome

Job description

Williams-Sonoma, Inc. is seeking Seasonal Customer Service Representatives for remote roles available in Detroit, Michigan. These full-time seasonal positions offer a starting wage of $15.00 per hour and include training, incentives, and employee discounts.

Applicants should have 1+ years of customer service experience, strong communication skills, and the ability to problem-solve quickly. A reliable home setup and internet connection are required for screening and ongoing support.