Remote Seasonal Customer Care Specialist

Talentify; Cleveland (OH); Remote; USD 17,000 - 24,000; Full time

Benefits offered by this job

Employee discounts

Bonuses

Training provided

Job summary

Williams-Sonoma, Inc. is hiring Seasonal Full Time Customer Service Representatives with remote roles available in Cleveland, OH. You will be the first point of contact for customer inquiries by phone, delivering clear, empathetic resolutions and handling escalations.

The role emphasizes problem-solving, integrity, and strong communication, with training provided and opportunities for early conversion. Competitive hourly pay and employee discounts offered, with a supportive team environment.

Qualifications

• 1+ years of customer service experience (retail, call center, or hospitality preferred).
• Strong communication skills with ability to de-escalate and resolve issues professionally.
• Problem-solving mindset and quick adaptability.

Responsibilities

• Serve as the first point of contact for customer inquiries via phone.
• Actively listen to customer concerns and provide clear, accurate, and empathetic resolutions.
• Handle escalations with professionalism, ensuring a smooth resolution process.

Skills

Customer service

Communication

Problem-solving

Integrity

Tech-savvy

Job description

Williams-Sonoma, Inc. is hiring Seasonal Full Time Customer Service Representatives with remote roles available in Cleveland, OH. You will be the first point of contact for customer inquiries by phone, delivering clear, empathetic resolutions and handling escalations.

The role emphasizes problem-solving, integrity, and strong communication, with training provided and opportunities for early conversion. Competitive hourly pay and employee discounts offered, with a supportive team environment.