Remote Scrum Master — Lead Multi-Pod Agile Delivery

Productiv

United States

Remote

USD 90,000 - 130,000

Full time

3 days ago

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Job summary

Productiv is seeking an experienced Scrum Master to support multiple Agile pods within the Arc technology platform. You will facilitate Scrum ceremonies, protect sprint commitments, and promote transparency across distributed teams.

Collaborate with Product Owners, technical leads, and delivery leadership to improve Agile maturity, track sprint health, and remove blockers. Requires 5+ years as Scrum Master and proficiency with JIRA/Smartsheet; remote, full-time.

Qualifications

At least 5 years of experience as a Scrum Master supporting software development teams.
Experience supporting multiple Agile teams simultaneously.
Proficient with Scrum principles, roles, events, and artifacts.
Experience coaching teams toward self-management and continuous improvement.
Proficiency with JIRA, Smartsheet, or similar work management tools.
Familiarity with web technologies and the software development lifecycle.
Strong facilitation skills and the ability to keep meetings focused and productive.

Responsibilities

Serve as Scrum Master for multiple software development pods, guiding teams in Scrum practices and continuous improvement.
Facilitate sprint planning, daily stand-ups, backlog refinement, sprint reviews, and retrospectives, ensuring meetings are productive, timeboxed, and outcome-focused.
Lead the refinement and planning process while ensuring Product Owners retain responsibility for backlog maintenance and prioritization, and teams retain ownership of their commitments.
Track sprint health and delivery metrics, including velocity, commitment versus completion, and carryover, working with technical leads to identify opportunities for improvement.
Maintain accurate and up-to-date JIRA boards to ensure transparency of work, capacity, progress, and delivery status.
Proactively identify potential delivery challenges, dependencies, and risks, taking initiative to address them before they impact sprint commitments.
Identify, track, communicate, and help resolve pod-level risks, dependencies, and blockers.
Escalate cross-pod risks and delivery concerns to the appropriate Technical Project Manager.
Provide timely daily, weekly, and sprint-level delivery updates to Product Owners, Technical Project Managers, technology leadership, and stakeholders.
Assist Product Owners with the triage of User Acceptance Testing (UAT) issues, production support tickets, and software defects.
Facilitate effective communication between stakeholders and development teams.
Ensure follow-ups and action items are tracked through completion, maintaining responsiveness and accountability.
Prepare and present sprint status, delivery metrics, risks, and key updates to technical and non-technical stakeholders.
Coach teams toward self-management, accountability, and cross-functional collaboration to focus on outcome results.
Foster a collaborative environment that encourages transparency, open communication, and continuous learning.
Help resolve team conflicts and remove barriers to effective collaboration.
Identify process improvements through retrospectives and track agreed actions through completion.
Support the adoption of approved AI tools that improve Agile practices, in accordance with organizational data policies.
Collaborate with other Scrum Masters to share best practices and promote consistency across teams.
Take initiative, and encourage others, to identify opportunities to improve team effectiveness, communication, and delivery processes without waiting for direction.