Remote Scrum Master – Agile Delivery for Government

NCI

United States

Remote

USD 87,000 - 135,000

Full time

3 days ago
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Job summary

Empower AI is seeking a Scrum Master to enable Agile delivery for a DoD customer-support program. The Scrum Master guides cross-functional teams delivering customer support, ITSM, automation, analytics, and application capabilities against a government-prioritized backlog. The role serves as a servant leader and Agile coach in a compliance-driven environment with documented testing and controlled releases.

THIS IS A REMOTE ROLE BASED WITH UP TO 10% OF TRAVEL INVOLVED.

Qualifications

  • Bachelor's degree with 5+ years of related experience; 4 years may substitute.
  • U.S. Citizenship with Active Secret Clearance to start.
  • Within investigation scope / Continuous Evaluation.
  • 5+ years as Scrum Master, Agile Lead, or Agile Coach.
  • Experience with Jira, Azure DevOps, or ServiceNow Agile Development.
  • Experience facilitating Scrum ceremonies and coaching teams.
  • Ability to translate business needs into user stories and backlog items.
  • Strong written and verbal communication skills.

Responsibilities

  • Facilitate Agile ceremonies for delivery teams (planning, daily scrums, reviews, retrospectives).
  • Maintain a prioritized backlog with product owners and technical leads.
  • Coach teams on Scrum values, agile practices, and Definition of Ready/Done.
  • Identify and remove impediments; manage cross-team dependencies.
  • Maintain delivery metrics and dashboards; report trends to leadership.
  • Coordinate demonstrations, support UAT, and ensure stakeholder acceptance.
  • Lead retrospectives and drive measurable improvements in predictability.
  • Support planning across multiple IT and digital teams.

Skills

Agile delivery leadership
Scrum Master
Facilitation
Cross-functional collaboration
Jira/Azure DevOps knowledge
Communication skills

Education

Bachelor's degree

Tools

Jira
Azure DevOps
ServiceNow Agile Development

Job description

Empower AI is seeking a Scrum Master to enable Agile delivery for a DoD customer-support program. The Scrum Master guides cross-functional teams delivering customer support, ITSM, automation, analytics, and application capabilities against a government-prioritized backlog. The role serves as a servant leader and Agile coach in a compliance-driven environment with documented testing and controlled releases.

THIS IS A REMOTE ROLE BASED WITH UP TO 10% OF TRAVEL INVOLVED.

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