Remote School-Based Health Admin Associate

Morris Heights Health Center, Inc.; United States; Remote; USD 35,000 - 48,000; Full time

Job summary

Morris Heights Health Center, Inc. is seeking a Business Associate Level I to support the School Based Health Center operations at the designated site.

You will handle registration, demographic capture, insurance verification, and appointment scheduling, collaborating with front desk staff and providers. The role emphasizes accurate data entry, patient flow management, and coordination with education staff to improve enrollment and clinic utilization.

Qualifications

• High School Diploma or GED required.
• At least two years’ work experience in healthcare or public-facing role.
• Excellent customer communication and teamwork.
• Ability to solve problems with limited standardization.
• English and Spanish language skills; bilingual preferred.
• Proficiency with Microsoft Office; familiarity with EMR systems preferred.

Responsibilities

• Greet patients, answer telephone, schedule appointments, take phone notes and forward to provider.
• Register new patients, update demographics, and if necessary, obtain prior authorization.
• Manage patient flow by arriving and registering patients on the electronic medical record system and generating and closing encounters.
• Completes pre-registration process for all new patients including identifying insurance for patients and connecting those without insurance to the MHHC insurance navigation program.
• Verifies all patient demographic and insurance information on each visit and updates the PM system as needed.
• Maintain regular contact with school staff to collect registrations and consent forms.
• Works with the Supervising Practice Manager to work on administrative projects as requested to improve overall enrollment, insurance collection and updated demographic information.

Skills

Customer service

Bilingual English/Spanish

Registration

Insurance verification

Appointment scheduling

MS Office

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Windows XP

Job description

Morris Heights Health Center, Inc. is seeking a Business Associate Level I to support the School Based Health Center operations at the designated site.

You will handle registration, demographic capture, insurance verification, and appointment scheduling, collaborating with front desk staff and providers. The role emphasizes accurate data entry, patient flow management, and coordination with education staff to improve enrollment and clinic utilization.