Remote Scholarship Support Specialist

Sutherland; United States; Remote; USD 35,000 - 48,000; Full time

Job summary

Himalayas is seeking a temporary, work-from-home specialist to assist families and schools in our scholarship program. You will respond to inquiries about scholarships, applications, and funding status, ensuring accurate information and student registration.

A quiet, wired internet setup is required to maintain service quality from home. This 6‑month contract emphasizes customer service excellence, with tasks including active listening, problem solving, and detailed documentation of inquiries.

Qualifications

• Excellent verbal and written communication skills; strong multitasking abilities.
• Fluency in English.
• Drive to solve problems and meet goals.
• Familiarity with Microsoft Office tools.
• Experience in customer service.
• Excellent wired internet connectivity and a quiet, distraction-free, secure place to work.

Responsibilities

• Respond to incoming calls related to student inquiries about scholarships and funding status.
• Assist families and schools with scholarship applications and registration questions.
• Ensure callers are satisfied and students are registered.

Skills

Verbal communication

Written communication

Multitasking

English fluency

Problem solving

Microsoft Office

Customer service

Internet connectivity

Job description

Himalayas is seeking a temporary, work-from-home specialist to assist families and schools in our scholarship program. You will respond to inquiries about scholarships, applications, and funding status, ensuring accurate information and student registration.

A quiet, wired internet setup is required to maintain service quality from home. This 6‑month contract emphasizes customer service excellence, with tasks including active listening, problem solving, and detailed documentation of inquiries.