Remote Scheduling & Appointment Coordinator

Talentoma; New York (NY); Remote; USD 40,000 - 52,000; Full time

Benefits offered by this job

Health coverage

Paid leave

401(k)

Bonus opportunities

Stipends

Job summary

Talentoma in New York is seeking a detail-oriented Scheduling Coordinator to manage calendar entries and customer communications. You will receive requests from multiple channels, verify details, and use Microsoft Bookings and SugarCRM to keep records up to date.

This fully remote, US-based position requires a 40-hour work week with set shifts. Health coverage, paid leave, a 401(k), and stipends are offered to support your work.

Qualifications

• High school diploma or equivalent.
• Familiarity with appointment workflows and coordination.
• Clear verbal and written communication with customers.
• Ability to learn scheduling software like Microsoft Bookings and SugarCRM.

Responsibilities

• Receive scheduling requests from multiple channels and identify type, timing, and contact details.
• Review details for completeness and compare with available openings.
• Enter appointment information in scheduling systems accurately.
• Create, update, reschedule, or cancel appointments per procedures.
• Confirm dates, times, contact methods, and prep details with customers.
• Maintain customer contact details, notes, and appointment status in CRM.
• Coordinate with service staff when times are unavailable or priorities change.
• Send reminders and follow up on confirmations and missing details.
• Escalate conflicts to the administrative lead as needed.
• Review daily lists for missing info and communicate corrections.

Skills

Verbal communication

Written communication

Attention to detail

Time management

Remote work readiness

Education

High school diploma or equivalent

Tools

Microsoft Bookings

SugarCRM

Job description

Talentoma in New York is seeking a detail-oriented Scheduling Coordinator to manage calendar entries and customer communications. You will receive requests from multiple channels, verify details, and use Microsoft Bookings and SugarCRM to keep records up to date.

This fully remote, US-based position requires a 40-hour work week with set shifts. Health coverage, paid leave, a 401(k), and stipends are offered to support your work.