Remote Scheduler

Mytravelconnection; Dallas (TX); Remote; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Remote Scheduler to join their team. This exciting position allows you to work from home while providing exceptional customer service to travelers. You will be responsible for booking air, car, hotel, and cruise arrangements, ensuring every trip is memorable. With over 70 years in the business, this company offers comprehensive training for newcomers, making it a perfect opportunity for those looking to start a career in travel. Enjoy a flexible schedule, employee discounts, and the chance to work with top suppliers in the industry. If you're passionate about travel and customer service, this role is for you!

Benefits

Flexible Schedule

Agent Certification

Employee Discounts

Qualifications

• No experience necessary; training provided.
• Exceptional customer service and communication skills required.

Responsibilities

• Serve as primary contact providing concierge level service.
• Research and book domestic and international travel packages.

Skills

Customer Service

Communication Skills

Organization

Multi-tasking

Education

High School Diploma

Tools

Web-based Booking Engines

Travel Resources

Job description

Join to apply for the Remote Scheduler role at My Travel Connection.

We are focused on providing superior customer service while executing memorable trips for travelers. This is an opportunity to work from home booking air, car, hotel, cruises, sporting events, and concerts for a company that has been in business over 70 years serving clients all around the world. No experience necessary. We will train you.

Core Responsibilities:

• Serve as primary customer contact providing premium concierge level service to travelers from start to finish.
• Respond to telephone, email inquiries, and online travel submissions in a timely fashion.
• Research and book Domestic and International travel packages including air, hotel, tours, and ground transportation.
• Work directly with top suppliers like Expedia, Universal Studios, Princess Cruises, Avis, Delta, etc.
• Become familiar with multiple web-based booking engines and travel resources.
• Pricing & cost calculations for changes or added trip fees.
• Provide e-tickets and take credit card payments over the phone.

Qualifications:

• No experience necessary, we will train.
• Exceptional customer service abilities.
• Superior written and verbal communication skills.
• Strong organization with ability to prioritize and multi-task.
• Job Type: Full-time or part-time.

Benefits:

• Flexible Schedule.
• Agent Certification.
• Employee Discounts.

Requirements: Must be at least 18 years of age and reside in the U.S, Mexico, or Australia. Laptop and/or smartphone and Wifi is required.

Seniority level

Entry level

Employment type

Full-time

Job function

Customer Service

Industries

Hospitality