Remote SAP SuccessFactors LMS Expert (5+ Years)

Rialtes Technologies; United States; Teletrabalho; USD 110 000 - 160 000; Tempo integral

Resumo da oferta

Rialtes Technologies is seeking an SAP SuccessFactors LMS Consultant to provide L2/L3 AMS support for SAP SuccessFactors Learning (LMS) in a remote setting. The role requires 5+ years of hands-on LMS experience, strong AMS background, and expertise in LMS configuration, integrations, reporting, and troubleshooting.

The incumbent will work with HR/L&D stakeholders, manage incidents and deployments, and ensure documentation and SLAs are maintained.

Qualificações

• 5+ years SAP SuccessFactors LMS experience.
• Strong AMS/support background with LMS configuration.
• Experience with integrations/connectors, reporting, and troubleshooting.

Responsabilidades

• Provide L2/L3 AMS support for SAP SuccessFactors Learning (LMS).
• Manage incidents, service requests, enhancements, and production issues.
• Configure and support Items, Curricula, Programs, Assignments, Catalogs, Classes, and Learning Administration.
• Support user assignments, notifications, workflows, security roles, and permissions.
• Troubleshoot integrations between SuccessFactors LMS, Employee Central, SSO, and third-party learning/content providers.
• Support LMS reporting, scheduled jobs, connectors, and data imports/exports.
• Manage testing and deployment of SuccessFactors releases and enhancements.
• Work directly with HR/L&D stakeholders and provide functional recommendations.
• Maintain documentation, SLAs, root-cause analysis, and knowledge transfer.

Conhecimentos

LMS configuration

AMS support

Integrations

Reporting

Stakeholder management

Ferramentas

SSO

Connectors

Descrição da oferta de emprego

Rialtes Technologies is seeking an SAP SuccessFactors LMS Consultant to provide L2/L3 AMS support for SAP SuccessFactors Learning (LMS) in a remote setting. The role requires 5+ years of hands-on LMS experience, strong AMS background, and expertise in LMS configuration, integrations, reporting, and troubleshooting.

The incumbent will work with HR/L&D stakeholders, manage incidents and deployments, and ensure documentation and SLAs are maintained.