Remote SAP CS Expert: Service Lifecycle & CRM Integration

PENTOZ; Colorado; Remote; USD 120,000 - 170,000; Full time

Job summary

Pentoz is seeking an experienced SAP CS Expert to lead configuration and optimization of service management systems within SAP. This is a remote position, offering an opportunity to digitize the full after-sales service lifecycle from service notifications to warranties and field service, delivering excellence at every touchpoint.

Ideal candidates bring 4+ years of SAP CS implementation or support experience, with strong knowledge of service order lifecycle, warranty claims, and equipment

Qualifications

• Experience in SAP CS, service management and warranty processing.
• Familiar with S/4HANA Service and Fiori applications.
• Experience integrating SAP with CRM or FSM.

Responsibilities

• Configure and implement SAP CS modules including Service Orders, Contracts, Warranty Management, Installed Base, and Field Service.
• Integrate SAP CS with SD, MM, FI/CO, PM, and CRM for end-to-end workflows.
• Enable management of customer interactions, preventive maintenance, and SLAs.
• Drive automation in service order processing, spare part logistics, and customer billing.
• Collaborate with customer success, support, logistics, and finance teams.

Skills

SAP CS

Service lifecycle

Warranty processing

CRM integration

Analytical skills

Cross-functional

Tools

S/4HANA Service

Fiori

CRM integration

Job description

Pentoz is seeking an experienced SAP CS Expert to lead configuration and optimization of service management systems within SAP. This is a remote position, offering an opportunity to digitize the full after-sales service lifecycle from service notifications to warranties and field service, delivering excellence at every touchpoint.

Ideal candidates bring 4+ years of SAP CS implementation or support experience, with strong knowledge of service order lifecycle, warranty claims, and equipment