Remote Salesforce Functional Lead – Public Licensing

Capio Group; California; Hybrid; USD 120,000 - 130,000; Full time

Job summary

Capio Group is seeking an experienced Functional Lead to work on a large-scale public-sector cannabis licensing platform. This full-time remote position offers a salary of $120,000–$130,000 and requires translating complex regulations into functional requirements and configurable workflows.

You will bridge business stakeholders and technical teams, lead discovery, licensing workflows, compliance, UAT, reporting, and training.

Qualifications

• Must have minimum three (3) years supporting a government organization with an annual operating budget of at least $1 billion or serving a population of at least 900,000 residents.
• Must have minimum three (3) years of experience with similar Salesforce solutions in a jurisdiction that utilized permitting, inspections, and code enforcement capabilities.
• Must have minimum three (3) years of demonstrated experience for oversight of Salesforce functional implementation activities, including requirements, business workflows, system configuration, functional testing, and acceptance.
• Within the past five (5) years, must have demonstrated experience leading at least one enterprise system implementation for a large government entity utilizing a Salesforce solution or Salesforce development ecosystem.
• Must have minimum three (3) years of experience with public-sector jurisdictions currently using a product designed specifically for commercial cannabis licensing, including translating unique cannabis ordinances and social equity rules into standard system configurations and implementation best practices.
• Must have minimum three (3) years of experience implementing configuration-first or metadata driven, low-code cannabis licensing software platforms for public-sector agencies, including typical scale, duration, and complexity of such implementations.
• Must haveminimum three (3) years of experience leading data migration projects from legacy or heavily customized systems.
• Must have minimum three (3) years of experience providing platforms with an API-first that securely orchestrates data exchanges with external systems, payment gateways, enterprise financial systems, document repositories, and enterprise Geographic Information Systems (GIS).
• Must have minimum three (3) yearsof experience providing operational support and training for public-sector licensing systems, including support for end-users, system administrators, and technical staff.
• Must have minimum three (3) yearsof experience with supporting accounts receivable functions for public-sector licensing or regulatory programs.
• Must have familiarity with audit, internal control, and separation-of duties requirements common to local governments.
• Must have minimum three (3) yearsof experience providing reporting and analytics tools for public-sector licensing or regulatory systems, including audit, financial, or operational reporting.
• Must be able to provide a client/user end reference contact information for each applicable project meeting the requirements upon request in the qualification form. The reference contact must be a representative of the company for which the project was developed and must have served in a management or supervisory role.

Responsibilities

• Lead discovery workshops and map future-state workflows.
• Translate licensing ordinances into actionable system configurations.
• Lead functional design for compliance management, inspections, and enforcement workflows.
• Develop and validate requirements, user stories, acceptance criteria, business process maps, configuration specifications, and traceability documentation.
• Define functional requirements for accounts receivable and payment workflows.
• Address separation of duties, auditability, and financial controls.
• Coordinate sessions with city SMEs, licensing staff, inspection personnel, enforcement teams, finance staff.
• Plan and coordinate User Acceptance Testing (UAT).
• Define reporting requirements across operations, licensing, inspections, enforcement, and audits.
• Support training teams with functional documentation and realistic business scenarios.

Skills

Salesforce

Public sector

Stakeholder management

UAT planning

Requirements gathering

Tools

APIs

Low-code platforms

Job description

Capio Group is seeking an experienced Functional Lead to work on a large-scale public-sector cannabis licensing platform. This full-time remote position offers a salary of $120,000–$130,000 and requires translating complex regulations into functional requirements and configurable workflows.

You will bridge business stakeholders and technical teams, lead discovery, licensing workflows, compliance, UAT, reporting, and training.